National Account Manager

Big Potato Games is an award-winning games company known for creating bold, funny and brilliantly simple games that people actually want to play. We work with some of the UK’s biggest and best retailers and are growing fast... which is where you come in.

We’re looking for an experienced and commercially minded National Account Manager to take ownership of key retail accounts and help drive the next phase of Big Potato’s growth. This is a hands-on role for someone who thrives on responsibility, builds strong retailer relationships, and loves turning great products into great results. You’ll manage a portfolio of major UK retailers suchas Waterstones, John Lewis, B&M, The Range and Waitrose, owning the full commercial relationship from strategy through to execution.

● Own and manage national retail accounts, acting as the primary point of contact

● Take full P&L responsibility for assigned accounts, ensuring profitable growth

● Lead forecasting, budgeting and demand planning, working closely with internal teams

● Develop and execute strategic account plans aligned with overall business objectives

● Negotiate trading terms, promotions, ranging and distribution

● Work cross-functionally with Marketing, Supply Chain and Finance to deliver best-in-class execution

● Attend and represent Big Potato Games at trade shows, buyer meetings and industry events

● Analyse sales data and market trends to identify risks and opportunities

● Maintain accurate reporting with strong attention to detail

Requirements

About You

● Proven experience as a National Account Manager or Key Account Manager

● Direct experience working with UK retailers such as Waterstones, John Lewis, B&M, The Range and/or Waitrose

● Background in the Toys, Games or Gifting industry is strongly preferred

● Strong commercial acumen with experience owning full P&L responsibility

● Confident in forecasting, strategic planning and data-led decision making

● Excellent communication and negotiation skills

● Comfortable working as part of a collaborative team, while also demonstrating autonomy, ownership and initiative

● Highly organised with exceptional attention to detail

● Willingness to travel and attend trade shows as required

Why Join Big Potato Games?

● Work with a fast-growing, creative and ambitious company

● Have real ownership and impact on the business

● Be part of a supportive, passionate team that values ideas and initiative

● Work with products that are genuinely fun (and loved by customers)

We’re committed to building a team that reflects a wide variety of backgrounds and perspectives, and we encourage applications from underrepresented groups.

Benefits

4 days week Monday to Thursday

Annual Bonus Scheme

Employee Benefits Trust Scheme

£500 holiday bonus & lots of free board games

Bupa Healthcare plus Employee Assistance Programme - Counseling

Discounted gym memberships

Monthly yoga

Casual dress

Company events

Cycle to work scheme