Level 3/Level 4 Support Consultant (IT)
Our client is looking for a Level 3/Level 4 Support Consultant to work on an initial 6-12 month contract. This would be working on a hybrid basis in Central London with occasional travel to Warsaw required. Due to the nature of the role, an active DV clearance would be needed. Required Skills & Experience
- Proven background in Level 3/4 support, escalation engineering, or senior infrastructure consultancy.
- Experience with enterprise storage, distributed systems, and large scale data platforms.
- Strong understanding of Linux environments (administration, troubleshooting, performance tuning).
- Hands on experience with Dell hardware, including server, storage, and networking components.
- Ability to troubleshoot complex data, storage, performance, and hardware/software interactions.
- Excellent communication skills, capable of engaging in senior-level technical discussions and workshops.
- Ability to travel internationally as required.
- Hands on work with NVIDIA GPU platforms, CUDA environments, or accelerated AI infrastructure.
- Experience with Palantir (Foundry, Gotham, or related systems).
- Exposure to Large Language Models (LLMs) and the operational deployment of Small Language Models (SLMs) for mission critical, real-time decision-making.
- Experience in secure, mission critical, or government/defence environments.
- Knowledge of modern data architecture, object storage, and next-generation storage platforms.
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