Operations Support

Title: Operations Support

Location: London, with some regional travel

Salary: £45k Monday to Friday

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Every interaction is an opportunity to create a lasting impression, and we’re looking for a  Operations Support  who strives to exceed expectations at every turn.

We are seeking a highly skilled and experienced Operations Support  to join our dynamic team in the contract catering industry. Within this role, you will play a crucial part in overseeing the financial and back of house administration of our catering and client services, ensuring accuracy, efficiency, and compliance. If you have a strong background in administrative duties with excellent analytical skills, and a passion for the catering industry, we invite you to apply for this exciting opportunity.

At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing impeccable service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for while also taking care of yourself.

This is a multifaceted role providing operational support for a group contract and our ideal candidate will have experience in B&I catering & hospitality with emphasis also on having an analytical mindset, as well as a keen eye for detail.

• Monthly, Quarterly and Annual reviews
• Cost Of Sales and Sales Mix analysis
• Bespoke Retail & Hospitality Sales reporting monthly
• Location audits
• EPOS maintenance, including tariff, menu and app development
• Direct client requests
• Operation support

The successful candidate will have the ability to communicate clearly through all mediums and be able to engage with other people to efficiently build rapport. 
It is essential for applicants to be proficient with Microsoft Excel and have a good working knowledge of all Microsoft Office applications

Essential:

• Strong Excel and Power Bi skills
• Strong Presentation Skills
• Previous experience in hospitality industry
• Ability to work independently
• Understanding of EPOS systems

Previous experience in a similar role is preferred.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.