Account Director - Live Experiences
Job Description
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: Our Team TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wireddifferently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people. Our Live Experiences team, are all about delivering an exceptional level of service to our clients, delivering outstanding work, building strong relationships, and having as much fun as possible. We believe that if all of this is in place then opportunities and revenue naturally follow. THE OPPORTUNITY We have a great opportunity for a talented and capable Account Director with an events/experiential background to join the team. You’ll be passionate about driving your team, your account, and the Live Experiences work we produce for our clients. We use insight to understand people’s emotions and motivations, then support clients in crafting impactful brand experiences that authentically connect with people. This is a highly client-facing role and will require excellent project management and stakeholder coordination including our event logistics partner. Ideally, we are looking for you to be an experienced Account Director, with an events background and someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. The role will be predominantly based onsite in our clients office in Basildon, with occasional logistical duties on-site. Interested? Apply now. THE DAY TO DAY- Planning, design and delivery of live experiences and support materials, providing consultancy to the clients’ network of automotive retailers.
- Provide clear frameworks, schedules, and governance to ensure all events are delivered on time, on budget, and to a high standard, while aligning with the client’s broader marketing objectives.
- Own and nurture key client relationships and act as first point of contact for primary clients.
- Provide thought leadership and help generate ideas alongside creative team.
- Identify opportunities for growth of the department - selling in ideas and innovative solutions
- Take overall responsibility for the financial management of your client account including revenue forecasting and cost control.
- Demonstrate strong visible leadership skills with excellent relationships across the agency.
- Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict.
- Line manage and nurture team members, acting as a role model.
- Manage the relationship with our event logistics partner.
- Lead with emotional intelligence, intuition and empathy.
- Significant experience in a similar role, event planning, marketing events, or experiential marketing within an agency and client facing.
- Creative and strategic thinking and have an understanding of event and integrated marketing principles.
- Ability to manage multiple events/projects simultaneously in a fast-paced environment
- Strong leadership and people management skills.
- Sound business understanding and the ability to lead the development of event and strategies and ideas that fully reflect client objectives.
- Excellent event management skills, including contractor management, logistics and operations and health & safety.
- Experience managing budgets and vendor contracts.
- A ‘one team’ approach that enables client and agency partners to work together seamlessly.
- An excellent understanding of big picture finances (income, profit, scope and contract) and commercial implications, able to manage the forecasting and financials of an account.
- Confident and articulate - able to manage both senior clients and wider inter-agency teams with ease.
- Demonstrate an informed view of the evolving live experience production industry and desire to learn and innovate.
- Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
- Family-friendly and flexible work policies.
- Attractive pension plan with financial wellbeing support and resources.
- Private healthcare insurance plan and Mental Wellbeing support.
- Employee Assistance Programme, Career Development and Counselling.
- A range of generous Parental Leave offerings.
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