Repairs Administrator

Rydon Maintenance has a fantastic opportunity for a Repairs Administrator (Major Works / Planned Maintenance) to join our highly regarded social housing repairs and maintenance team. The role is based at our office in Islington with the ability to work from home, typically 1 day a week.

Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors.

Job Purpose

As Repairs Administrator you will be providing administrative support as part of our Major Works Team on a local social housing association contract. Our major works team is responsible for usually large ‘one-off’ projects designed to extend and improve the life of a building. This work is carried out as part of an ongoing maintenance programme and projects are planned in advance and could include maintaining the main structure of the building i.e looking after the roof and external walls through to replacing lifts and upgrading fire alarms, replacement of old windows or upgrading communal heating systems.

Some key responsibilities as Repairs Administrator will include;

Liaising with tenants, contractors and other teams via email, phone and letter daily


Producing quotations in estimates to present to building surveyor for approval


Raising work orders and issue to contractors


Monitoring jobs from when they are raised through to completion


To assist with issuing section 20 notices for leaseholders regarding major repairs


Arranging joint, spot and post inspections for the building surveyor to attend


To close completed work orders ready for invoicing


Instructing for final accounts to be issued to our commercial team for all major works involving leaseholders


To provide administrative support to the voids supervisor when property is being prepared for handback.


Updating tracker spreadsheets and upload and save documentation onto Sharepoint and Planet FM (our repairs system)

What we can offer you as Repairs Administrator

A competitive starting salary.


25 days holiday per annum.


Holiday Purchase Scheme: Buy up to an additional 5 days holiday (That's 38 days holiday inclusive of bank holidays)


Pension Scheme: 4% contributory.


Health Cash Plan: helping you spread the cost of essential healthcare


24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.


Wellbeing and mental health champions readily available at work.


Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.


Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.


Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.


Free Flu Vaccinations


Opportunities for you to progress your career across the business

This is a pivotal role within our busy and successful team and provides an excellent opportunity for personal growth and development.

Experience Required

Previous experience gained within a housing repairs environment within either major works, small works, voids or repairs and maintenance. This experience gained with a maintenance contractor, social housing association or local council


Excellent customer care experience (written and verbal communication skills)


Strong Microsoft Office skills including the use of Outlook, Word and Excel.

Above all, the ideal candidate will have an outgoing personality and be ready for a great new challenge with Rydon.

If the above sounds like you then we'd strongly encourage you to apply.

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.

To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application