Project Manager 12 Month FTC (Maternity Cover)
- Manage client implementation and change projects from proposal through to successful delivery.
- Manage project scope within the context of agreed statements of work, delivering to agreed time, cost and quality.
- Develop a detailed understanding of the project solution, Hometrack services and operational requirements needed to deliver a service that is fit for purpose and encourages customers to grow their business with Hometrack and be a reference to other customers.
- Follow an effective governance structure that enables effective engagement and communication, including escalations to customer, supplier and Hometrack management as required.
- Engage with delivery leads and engineering teams to ensure a common understanding of project requirements and develop delivery plans to match delivery velocity to contractual timelines.
- Establish business relationships at all levels with our customers' and suppliers, building and maintaining mutual respect and trust.
- Establish financial control and tracking of projects to ensure early identification of over and underspends and risk to margin realisation.
- Use timely risk management and change control processes to identify and control delivery risks and risks to customer satisfaction.
- Develop recovery plans for projects at Amber and Red status.
- Ensure that customer critical success factors and acceptance criteria are understood and reflected in quality assurance of deliverables.
- Proactively engage with members of the Programme, adhering to standards and methods and championing best practice within Hometrack.
- Contribute to innovation, knowledge sharing, process improvement and thought leadership.
- Manage timesheets for chargeable work and related administration.
- Regular project status reporting to internal and external stakeholders.
- 5 years experience in project management of customer and internal software delivery projects, including change and risk management
- Experience in Financial Services (Mortgage, Property, Banking)
- Experience establishing project governance with customers, suppliers, technical delivery teams and operational areas
- Exceptional customer communication and organisational skills
- Team spirit, creative thinking and collaborative problem solving
- Strong knowledge of Agile Delivery, Prince 2 Practitioner, Project Management Professional, or similar project management methodology, and the ability to bring them together into the right hybrid model as required
- Familiarity with workflow and software development management tools such as JIRA or Microsoft DevOps.
- Comfortable with multiple concurrent project deliveries and multi-tasking.
- Experience in projects involving mortgage processing, workflow and automated decisioning systems.
- Experience managing projects requiring extensive business process management/outsourcing
- Familiarity with cloud services platforms, preferably Microsoft Azure
- Experience managing complex systems integration across multiple organisations.
- Everyday Flex - greater flexibility over where and when you work
- 25 days annual leave + extra days for years of service
- Day off for volunteering & Digital detox day
- Festive Closure - business closed for period between Christmas and New Year
- Cycle to work and electric car schemes
- Free Calm App membership
- Enhanced Parental leave
- Fertility Treatment Financial Support
- Group Income Protection and private medical insurance
- Gym on-site in London
- 7.5% pension contribution by the company
- Discretionary annual bonus up to 10% of base salary
- Talent referral bonus up to £5K
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