Maintenance Manager

Job Details

Maintenance Manager - Tavistock Hotel

Imperial London Hotel Group

40 hours a week (5/7 days a week Flexibility is required)

Circa £48,500.00 + Benefits

We are Imperial London Family of Hotels, a family-run company with a legacy spanning 185 years. We’re dedicated to rewriting the traditional hospitality mindset, paving the way for a fresh approach across our 8 hotels and 9 restaurants in Bloomsbury, London. We believe that great hospitality starts with the right people and are on the hunt for a talented Maintenance Manager at our Tavistock Hotel Nestled opposite the picturesque Tavistock Square Gardens in the vibrant heart of Bloomsbury, London. The Tavistock Hotel has 395 rooms and is a homely place to be, offering an on-site Indian restaurant bar and laid-back lounge bar.

We believe that great hospitality starts with the right people and are on the hunt for an experienced and detail-oriented Maintenance Manager. This role will be pivotal in supporting the General Manager, by leading day-to-day maintenance operations, upholding Imperial Hotel’s brand standards, whilst inspiring & nurturing a high-performing team.

Our ideal candidate will embody our values; POSITIVE in attitude, CARE about our guests and each other, COLLABORATE for a brighter future, encourage & enable GROWTH and take PRIDE in our legacy. If they resonate with you and you are a results-driven and people-centric professional with a passion for delivering exceptional and authentic guest experiences, we invite you to apply for this exciting opportunity and join the team that will deliver a successful launch and continued success/growth thereafter

You’ll coordinate daily tasks and any other scheduled maintenance activity with the team so that requests are managed promptly and in a timely manner whilst operating in a safe and efficient way according to all H&S legislation and company policy.

What you’ll be doing

• Assign daily workload, planning and other scheduled day-to-day maintenance activity and preventive maintenance workload, for a team of shift engineers, painter/ decorators and supervise contractors where necessary.
• Regularly inspect all aspect of hotel equipment, services, buildings and plant are maintained to the best standard in line with H&S legislation and company guidelines.
• Liaise regularly with Hotel Manager and other HOD to understand daily workload and other scheduled maintenance activity.
• Maintain current and working knowledge of all building maintenance systems – Plant rooms, electrical equipment, fire safety systems carrying out regular inspections and supervise the implementation of maintenance standards and procedures.
• Ensure that all team members are working in line with security and H&S procedure and using all equipment with the proper operation and safety procedures.
• Recruit, train and develop the team through providing day-to-day coaching of team performance to ensure KPIs are met. Carry out performance reviews to support individual development and management of poor performance.

What we’d like from you

• Previous experience gained in a similar maintenance position ideally within a hotel environment, large retail outlet or building management services role.
• You will be able to perform basic electrical, plumbing, decoration and carpentry tasks, though any trade qualifications in NVQ level 2/3 electrical, plumbing or heating would be advantageous
• Up to date knowledge on Health and Safety laws and regulations promoting a safe working environment at all times.
• You are able to manage a varied workload with the ability to work under pressure reacting quickly to resolve any issues.
• Self-motivated, takes pride in their work and prioritises the safety of themselves and others at all times.
• Excellent communication skills with the ability to deal with individuals at any level internally and externally.
• You will have a flexible leadership style that knows how to motivate the team to achieve great results and reach their individual potential.

What you’ll get in return

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team Member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

  Ready to Lead from the Front?

  If you thrive in a fast‑paced hospitality environment and love inspiring teams to deliver unforgettable experiences, we’d be excited to hear from you!

  #LI-IMP