Senior Account Handler

Massenhove Recruitment
London

Job Description

Senior Account Handler

Job Market – General Insurance

Senior Account Handler – About the role

You will be providing quotations on all types of Corporate / Commercial Insurance, via the telephone, using e-trade systems, face to face or in writing, placing cover when instructed, inviting and confirming renewals and dealing with mid-term adjustments, and where appropriate looking after claims.

The role includes a mix of handling your own book of client business from end to end and working with Account Executives to look after clients’ needs.

Senior Account Handler - Key duties

Service and administer a portfolio of Corporate / Commercial Insurance clients in a timely, professional, compliant, and cost-effective manner.

Identify and convert growth opportunities from referrals, cross-selling, new client sourcing and proactive sales activity.

Providing new business quotations on request, providing relevant advice, information and guidance

Taking instructions from clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected, and relevant records and diary entries are created.

Working with the Account Executives to plan strategy i.e., renewal approach, identify cross sale opportunities.

Negotiating with Underwriters to achieve optimal outcome for clients.

Offer renewal of existing clients’ policies with current insurer or move to a new insurer, as appropriate.

To accompany Account Executives on client visits when required to

Senior Account Handler - Key requirements

The ideal candidate will have:

A minimum of 3 years commercial insurance broking experience

Be qualified to Cert CII level or be prepared to attain this with support from the business.

For a full and detailed job specification and confidential discussion about the role and client please contact Tony Martin

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.
Posted 2025-09-11

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