Salesforce Marketing Cloud Consultant

Role Overview

Giveclarity is looking for a consultant with strong experience in Salesforce Marketing Cloud Engagement and good knowledge of Salesforce CRM. You will work with non-profit clients to deliver high quality implementations and help them move towards the new generation of Salesforce marketing tools including Data Cloud and Agentforce Marketing.

Competitive salary, depending on experience, remote position with occasional travel, fluency in English is required

Experience Required

• Good knowledge and experience in discovery and refinement of digital marketing requirements
• Good knowledge and experience of designing Marketing Cloud solutions to meet client requirements
• Ability to produce clear documentation and follow delivery processes
• Good communication skills and confidence in client interaction
• Experience of Agile development
• Motivation to work in a mission driven organisation and to help non-profits achieve meaningful outcomes
• Strong hands-on experience with Salesforce Marketing Cloud Engagement across email, SMS, web and automation
• Fluency with Content Builder, Journey Builder, Automation Studio and MobileConnect
• Strong technical skills including:
  • SQL for segmentation, data preparation and automation
  • AMPscript for personalisation and dynamic content
  • Server-Side JavaScript for CloudPages, API integrations and advanced scripting
  • Coding best practices including reusability, maintainability, error handling and security
• Solid knowledge of Salesforce CRM including core objects, data models and configuration
• Ability to design Data Cloud models, configure ingestion, set up identity resolution, create calculated insights and activate segments
• Familiarity with the new Agentforce Marketing platform and a willingness to grow expertise in this area

Desirable Experience

• Proven consulting experience from a leading Salesforce SI Partner (in commercial or non-profit space)
• Experience of charity fundraising processes either professionally or through voluntary work
• Certified Marketing Cloud Consultant
• Broader knowledge of common digital marketing tooling e.g. Facebook Ad Manager, Google Suite: Ad Manager, Tag Manager, Analytics
• Awareness of digital trends and an eagerness to drive digital innovation in the non-profit sector

Desired certifications:

• Marketing Cloud Engagement Email Specialist
• Marketing Cloud Engagement Consultant
• Marketing Cloud Engagement Administrator
• Salesforce Data Cloud Consultant
• Salesforce Administrator

Team and Benefits

We promote a flexible, remote and supportive working culture. You will join a mission driven and collaborative team that works exclusively with charities and social change organisations. Occasional travel for client meetings or workshops may be required.

At Giveclarity, we aim to provide an inclusive experience for all candidates.

If you need a reasonable accommodation during the recruitment process, please contact [email protected]

Equal Opportunity Statement

It is the policy of Giveclarity to ensure that no job applicant receives less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable.