Technical Officer LBS-007
Job Category : Admin & Clerical
Location : Unit 4 Sandgate Street, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
 End Time : 17:00
 Salary: £18.26
To monitor and create statistical information associated with service requests. Input data to spreadsheets using Microsoft Excel, filing manually and electronically, archiving etc.
Able to do detail work, punctual, 4 GCSE at least C level including Maths & English, Microsoft Excel, Outlook and Word at Intermediate level
9am to 5pm, Mon through Friday. Ideally, role to commence on Monday, 22 September 2025. No hybrid working opportunities.
 Unit 4, Sandgate Street Industrial Estate, 57 Sandgate Street, London, SE15 1LE 
Purpose of the job
To assist the Waste and Cleaning management team in the technical provision,
organising and co-ordination of resources necessary for the efficient, cost
effective and economic operation of the services, including customer care and
account management for services provided to external customers.
To analyse tonnage data providing the Business Services Manager with
recommendations for improving service delivery.
To monitor and create statistical information associated with service requests
and failures. Dealing directly with complaints and enquires linked to reports
generated by other back-office staff.
To develop, improve, monitor, and revise the crew’s schedules and work
systems to meet service requirements.
Knowledge, including educational qualifications:1. 4 GCSEs at grade C or above (or equivalent)
including English and Maths.
2. An understanding of the principles and practices of
delivering excellent customer services particularly
in the public sector.
3. Knowledge of customer account management
 using SAP and Microsoft Excel. 
Experience:
4. Minimum of 1 year’s experience of either delivering
front-line services or day to day management of
contracts.
5. Experience of using SAP Finance including data
gathering and monitoring.
6. Experience of providing excellent customer service
7. Experience of working in partnership with other
 stakeholders. 
Aptitudes, Skills & Competencies:
8. Excellent written and verbal communication skills,
including the ability to communicate effectively with
a diverse range of people.
9. Ability to initiate and sustain dialogue with
stakeholders, customers, teams and partners by
telephone, in writing and/or face-to-face.
10. Ability to plan, organise and prioritise own
workload, whilst working as part of a team
11. Proficient IT skills
Recommended Jobs
Night Manager
Night Manager YHA London St Pauls Permanent, flexible contract Min 25 hours per week £13.13 per hour plus £1.20 per hour Local Living Allowance (applies to all, including those under the…
Housing Support Officer - Rough Sleepers (Gr F)
Job Category : Housing Location : Royal Borough of Kingston Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £16.74 Delivery ● To d…
Porter
Job Details We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a permanent casual basis, contracted to 0 hours per week. As a Porter,…
Register Your Interest - Deutsche Bank Apprenticeship Programme - CB: Corporate Bank - London - 2026
Register Your Interest - Deutsche Bank Apprenticeship Programme – CB: Corporate Bank – London – 2026 About the business division Our apprenticeship programme will transform your career, providin…
SAP FICO S4 Finance Senior Consultant
SK Consultancy Solutions are suppliers to various established consultancy firms who are seeking Senior SAP S/4HANA Finance Consultants and Managing Consultants to join agrowing SAP team, supporting…
Pricing & Portfolio Insights Lead
Job Details We are helping a client of ours search for a Pricing Lead / Pricing Manager to join their team in London. This role is reporting into the Chief Actuary with 2 direct reports. This is a…
Housing Options Officer
Do you have experience as a Housing Options Officer? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I’m excited to be able to re…
Fin Tech Graduate Programme
The Role This is an exciting opportunity for a recent graduate to gain hands-on experience at a technology start-up while directly contributing to its growth. We’re seeking an Associate with a k…
ECT of English | Independent Girls' School, Enfield
A high-achieving independent Girls' School in Enfield, North London, known for its powerful literary tradition and creative output, requires an ECT of English for a permanent, full-time role starting…
Procurement Workplace Lead
Job Description Procurement Workplace Lead UK&I Hybrid with the requirement to be in London 1-2x week Salary: £57,400 - £69,000 About the Role: We’re looking for a dynamic and strategi…