Strategic Planning Intern (12 months)

WE ARE HIRING A STRATEGIC PLANNING INTERN (12 month graduate placement)

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

The Strategic Planning team at TLC sits at the intersection of client, consumer, and creative, using research and insight to shape the thinking behind campaigns. They uncover what drives audience behaviour, translate that into clear strategic direction, and guide creative and client teams to deliver ideas that are not only engaging but also commercially effective and measurable.

We’re looking for a Strategic Planning Intern to help shape the thinking behind our campaigns and build the foundations for a career in strategy.

This is an opportunity to work across clients, consumers, and creative teams to turn insight into impactful ideas.

What you'll be doing:

• Support insight generation through research into consumer behaviour, trends, and culture

• Help turn data and observations into clear, actionable insights

• Contribute to the development of creative briefs that guide campaign ideas

• Work closely with creative, sales, and client teams to bring ideas to life

• Support campaign evaluation by helping define success metrics and assess performance

• Assist in building tools, templates, and best practice processes across the agency

• Participate in client meetings, pitches, and presentations, helping position TLC as a strategic partner

• Develop an understanding of how strategy contributes to commercial outcomes and ROI

Who we're looking for:

• Strong communication skills and confidence working across different stakeholders

• A recent graduate (or soon-to-be) with an interest in strategy, marketing, or research

• Curiosity about people, brands, and culture

• Ability to challenge assumptions and approach problems analytically

• Commercial awareness and interest in how ideas drive business results

• Interest in media, trends, and emerging ideas

• Ability to develop and support ideas with evidence and insight

• Pragmatic, adaptable, and eager to learn in a fast-paced environment
  

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!