Retail Assistant (Opticians)

Upminster, Greater London

About the role

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.

Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.

You will also be involved in:
  • Ordering, dispensing and collection of glasses and contact lenses
  • Supporting with eye-tests and pre-screening activities
  • Providing aftercare support through repairs and adjustments
  • Completing operational and administrative tasks associated with dispensing prescriptions
  • Maintaining shop floor standards


You will be based in store and report to store manager.

What you’ll need to have:
  • Passion for customer care
  • Desire to learn

It would be great if you also have:

  • Worked in a retail or clinical environment

Our benefits

  • Discretionary quarterly bonus
  • Generous employee discounts for you and a second person (terms and conditions apply)
  • Clinical and Non-Clinical Career development opportunities
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Posted 2026-01-09

Recommended Jobs

Assistant Quantity Surveyor / Cost Manager (Infrastructure / Power)

TED Recruitment
Central London

THE ROLE My client, an established firm of PQS now seeks an ASSISTANT QUANTITY SURVEYOR to join them in central London. You will work on a range of infrastructure projects starting off by w…

View Details
Posted 2025-10-15

Head of Engineering

Monolith AI
London

Head of Engineering London, United Kingdom · Hybrid / Full-time About Monolith AI Monolith AI is on a mission to empower engineers with AI that tackles the toughest scientific and engine…

View Details
Posted 2026-01-10

Accessibility Manager

Far and Beyond
London

About us We’re an award-winning, global production and creative agency creating live experiences that stay with you for a lifetime. We produce some of the biggest and most highly acclaimed events …

View Details
Posted 2025-11-15

Security Officer

Find My Staff Ltd
Greenhill, Greater London

Here at Find My Staff we are currently recruiting on behalf of a well established client based in the Harrow area, They are looking for Permanent Security Officers to start asap, the hours are based …

View Details
Posted 2025-12-15

Midday Meal Supervisor - Special Educational Needs School...

Marchant Recruitment
London

Hours: 11:45am – 1:30pm, Term Time Only Salary: £15–£16 per hour We are a supportive, well-equipped SEN school in Haringey looking to recruit a patient, nurturing and observant Midday Meal S…

View Details
Posted 2025-12-13

Assistant Fabric Manager - King's Cross Estate, Manager

Savills Management Resources
London

Impact Statement King’s Cross is one of London’s most distinctive and successful mixed-use developments - an inspiring place to work, visit and live. The estate brings together a vibrant blend of …

View Details
Posted 2026-01-10

URGENT LOCUM ANP NW LONDON GP SURGERY DAYS TO SUIT

Dream Medical Limited
London

*Urgent *Locum *Advanced Practice Nurse *North West London Are you an advanced practice nurse looking for a new opportunity in a vibrant location that enables you to work around your own schedule? …

View Details
Posted 2025-12-09

Senior Quantity Surveyor

Brandon James
London

One of London's most respected high-end residential consultancies is currently seeking a Senior Quantity Surveyor to join their growing commercial team. Specialising in bespoke prime residential devel…

View Details
Posted 2025-12-15

Analytics Engineer

Gizmo
London

Gizmo is an AI startup on a mission to make learning so easy that anyone can learn anything. We’re building “Duolingo for everything” — a platform that turns any topic into an engaging, gamified lear…

View Details
Posted 2025-11-12

Afternoon Nanny, Job ID J1D1F9

Little Ones UK Ltd
Primrose Hill, Greater London

An After-school Nanny is needed by this busy family in Primrose Hill, London to assist them in looking of their two school-aged children. An ideal candidate will be someone energetic, proactive, focu…

View Details
Posted 2025-09-11