Human Resources Business Partner
- Leadership & Culture
- Champion the company culture, ensuring that brand values and behaviours are embedded at every level.
- In partnership with the Leadership team, coach and guide managers to strengthen effective people management capability, communication, and team engagement.
- Lead initiatives that drive a high-performing, inclusive, and wellbeing-focused workplace.
- Build strong and trusted relationships across Hermès GB at all levels aligned with our values
- Develop & nurture trusted relationships at every level, influencing outcomes through credibility, emotional intelligence and commercial insight.
- Lead, coach, and nurture the HR team, developing their capability, confidence, and cohesion to form a high‑performing, people‑centred HR function.
- Strategic Partnership
- Play a pivotal role in shaping our people culture and supporting our ambitious growth journey.
- Works alongside the HR Director to partner with the Store Directors and SLT to shape and deliver a people strategy that supports business growth, service excellence, and culture.
- Be the HR leader for a portfolio of UK stores, supporting a workforce of c.300 employees across head office, retail, operations, client experience and management teams.
- Employee Relations & Employment Law
- Be the HR lead for complex employee relations cases, ensuring compliance with UK employment law, internal policies, and ethical business practices.
- Provide expertise advise and coach managers on disciplinary, grievance, performance, and capability processes, ensuring legal compliance and the highest standards of fairness and integrity.
- Manage sensitive investigations and case reviews with professionalism, discretion, sound judgement and a balanced people-centred approach.
- Lead on employment law updates and ensure leaders are informed, skilled and compliant.
- Operational Excellence
- Collaborate with the wider HR Team and Payroll to ensure seamless employee lifecycle management (onboarding, contracts, compensation, leavers, etc.).
- Analyse and present people metrics (attrition, absence, organisational trends) translating data into insights and actionable recommendations for leadership.
- Drive continuous improvement across HR systems, processes and employee experience contributing to HR projects.
- Ensure best-in-class standards of governance, risk management and employee communications.
- Extensive experience as a Senior HRBP or senior HR generalist within luxury retail, hospitality, or a premium brand environment.
- Deep and up‑to‑date knowledge of UK employment law and a proven track record in managing complex ER cases.
- Experience supporting multi‑site operations (approx. 300 employees).
- Can demonstrate strong strategic capability with the confidence to operate at senior leadership level.
- Exceptional influencing, communication, and stakeholder management skills, with the ability to challenge constructively and with empathy.
- A coaching‑led, empowering approach with strong emotional intelligence with the ability to lead and grown a developing HR team.
- High professionalism, confidentiality, cultural awareness, and alignment with Hermès values.
- Experience with HR systems and analytics platforms (e.g., Oracle).
- Exposure to Irish employment law beneficial, though not essential.
- A natural leader with gravitas, confidence, and genuine warmth with a humanistic & relationship driven approach to HR.
- A solutions‑focused mindset, balancing strategic thinking with operational excellence.
- Calm, composed, and resilient in complex, quality focused environments.
- A values‑driven ambassador for Hermès; demonstrating integrity, respect, and excellence.
- Passionate about elevating service, people experience, and leadership capability.
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