Temporary Accommodation Officer
We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households.
Role Details:
- Contract: 3 months (ongoing)
- Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week)
- Working Pattern: Hybrid working 3 days in office & 2 from home
You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service.
Key Responsibilities:
- Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets
- Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required
- Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities
- Coordinate support for vulnerable residents and refer to appropriate internal and external agencies
- Oversee property standards, including inventories, cleanliness, and maintenance requests
- Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently
- Respond to incidents, emergencies, and health & safety risks within hostel environments
- Maintain accurate data using housing management systems (e.g. NEC / Northgate / Info@Work)
- Build effective working relationships with stakeholders, partners, and service providers
- Respond to enquiries and contribute to complaint handling in line with council procedures
- Experience working in housing, homelessness, or temporary accommodation services
- Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996
- Experience managing caseloads and working with vulnerable individuals
- Ability to handle challenging situations including anti-social behaviour and safeguarding concerns
- Good IT skills and experience using housing management systems
- Strong communication, organisation, and problem-solving skills
- Ability to work independently and across multiple sites
Recommended Jobs
School Receptionist - Twickenham
A well-regarded secondary school in Twickenham is seeking a friendly, professional, and organised School Receptionist to join their front-of-house team ASAP . This is a full-time, permanent role …
Senior Manager - Management Consultant - Insurance Technology, FS
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and…
Reservations Agent
The Copthorne Tara Hotel London Kensington is looking for Reservations Agent to be the first point of contact for guests and other stakeholders, offering friendly and professional service and to ente…
Saturday Viewing Consultant
Job Title: Saturday Viewing Consultant Location: Ruislip Brand : Gibbs Gillespie Salary : £4,160 Hours: Saturdays from 10am to 3pm Driving Licence: Please note, that you must hav…
SEN Teaching Assistant - EYFS SEN Support (Harrow)
Location: Harrow, North-West London Start Date: ASAP Contract: Full-time Salary: £85–£95 per day A welcoming primary school in Harrow is looking to appoint an SEN Teaching Assistan…
Workplace Experience & Facilities Coordinator
Full time, Monday to Friday - In-office (London) London, England, United Kingdom About Zego At Zego, we know that traditional motor insurance holds good drivers back — it’s too complicated, t…
Partner Enablement Manager, EMEA (Hiring Immediately)
AvePoint enables organizations to collaborate with confidence by delivering advanced solutions for data security, governance, and resilience. More than 25,000 customers worldwide rely on AvePoint to …
Finance Officer - Secondary School - Barnet
Location: Barnet, North London Start Date: January 2026 Salary: Support staff pay scale, dependent on experience A well-organised secondary school in Barnet is seeking a Finance Officer to…
Junior HR Business Partner
Job Category :Interims Location : Town Hall, London Borough of Havering Hours Per Week : 36.00 Start Date : Immediate Start Start Time :09:00 End Time : 17:30 Salary: £254.29 Per Day …