Temporary Accommodation Officer
We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households.
Role Details:
- Contract: 3 months (ongoing)
- Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week)
- Working Pattern: Hybrid working 3 days in office & 2 from home
You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service.
Key Responsibilities:
- Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets
- Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required
- Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities
- Coordinate support for vulnerable residents and refer to appropriate internal and external agencies
- Oversee property standards, including inventories, cleanliness, and maintenance requests
- Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently
- Respond to incidents, emergencies, and health & safety risks within hostel environments
- Maintain accurate data using housing management systems (e.g. NEC / Northgate / Info@Work)
- Build effective working relationships with stakeholders, partners, and service providers
- Respond to enquiries and contribute to complaint handling in line with council procedures
- Experience working in housing, homelessness, or temporary accommodation services
- Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996
- Experience managing caseloads and working with vulnerable individuals
- Ability to handle challenging situations including anti-social behaviour and safeguarding concerns
- Good IT skills and experience using housing management systems
- Strong communication, organisation, and problem-solving skills
- Ability to work independently and across multiple sites
Recommended Jobs
Senior Manager Funds & Corporate
Praxis is an independent, leading provider of bespoke private wealth, corporate administration and yacht services to companies, individuals and families across the world. Our expertise and experie…
Account Manager, Programmatic
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneer…
Project Manager (Junior) (Hiring Immediately)
We are Acrylicize, a global creative studio powered by art and culture, inspired by stories of people and place. Our multidisciplinary team of artists, designers, project managers, and strategists, c…
FULL TIME - Dental Hygienist - Acton - INDEED
JOB OVERVIEW Job Title: Dental Hygienist – Acton Location: Acton Employment Type: Full-Time Salary: £32,000 – £42,000 per year (depending on experience) About the Role We are see…
Social Care and Education Legal Assistant ref 5296690
MAIN PURPOSE To provide operational legal advice and assistance on at least one of the following: Education Children’s Social Care Adults Social Care To assist other members of the S…
Strategy Consultant- Resources
Job Description Job Role: Strategy Consultant for Resources Location: London Salary - competitive for the level Are you passionate about making energy and natural resources more affordabl…
Restaurant Manager - New Opening
About the Role: I’m working on a very exciting Restaurant Manager opportunity within a luxury, experience-led hospitality concept launching in London this March. This is a permanent Restauran…
Physics Teacher - Independent School, Merton
Full-time | Permanent | January Start | Salary: Paid to Scale A prestigious co-educational Independent School in Merton is recruiting a dedicated and knowledgeable Physics Teacher to join thei…
KS2 Teacher Vacancy - Empowering School in Haringey
Our client is looking for a KS2 Teacher to work within a highly regarded mixed school in Haringey. The department is well resourced and boasts and approachable and supportive head of department. This…