COS EU Performance Analysis Controller

Job Description

LOCATION: Regional Office

FUNCTION: Controlling

TEAM: Region

MANAGER: Regional Store Sales Controller

KPIs: Store Operational Metrics (i.e. Takt 1, Visitor Takt, Salaries %)

ABOUT THE ROLE: Drives KPI analysis, P&L deep dives, and efficiency tracking to improve store performance across the region. Supports Store Teams with actionable insights, operational risk identification, performance narratives, and data driven staffing efficiency strategies.

RESPONSIBILITIES:

Performance Analysis: Conduct in-depth analysis of store performance across all markets to identify sales trends & operational trends, risks, and opportunities, ensuring alignment with sales plans developed by the Business Planning Controller.

Cross-Functional Partnership: Collaborate with key stakeholders (i.e. Regional Commercial, Store Teams) to ensure that all operational metrics is in sync with the sales plan and strategic business initiatives.

KPI Monitoring: Continuously review and analyse key KPIs such as Takt, visitor flows, salary %, and efficiencies across markets, ensuring alignment with overall sales plans developed by the Business Planning Controller.

Actionable Insights: Generate key insights and actionable recommendations on a weekly and monthly basis to store teams. Support Store teams with performance narratives and data to improve operational execution and achieve targets.

Operational Reporting: Consolidate and streamline operational reports from across all regions to create a single source of truth.

Qualifications

Retail Performance Knowledge: Expertise in KPI analysis, P&L deep dives, and operational efficiency tracking in multi-market retail environment.

Data-Driven Storytelling: Ability to synthesise complex data into concise narratives and clear visualisations to influence business decisions.

Analytical & Problem-Solving Skills: Strong Ability to identifying key business opportunities and operational inefficiencies through data.

Strong Collaborative Skills: Proven ability to work with and guide operational teams towards achieving performance targets.

Proficiency in Analytics Tools: Advanced skills in reporting and analytics platforms (i.e. Power BI, Advanced Excel)

Additional Information

This is a full‑time role based in London. The position requires a presence in the office 3 days a week . To apply for this role, please submit your application, including a copy of your CV as soon as possible.

Job Location

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