Head of Lettings

Head of Lettings

We are looking to recruit a Head of Lettings for our Southfields office.

Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for generations, we have specialised in letting residential property in London and South of England for 150 years.

About the Role:

The successful Head of Lettings will be responsible for:

• Achieving the branch targets for your office.
• Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value.
• Professionally dealing with clients and customers in all aspects of lettings, including market appraisals and negotiation.
• Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction.
• Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs.
• Abiding by service standards and all legislation.
• Maintaining all aspects of the marketing of new and existing properties.
• Overseeing the recruitment process for their office.

Skills and experience:

The successful Head of Lettings will have the following attributes;

• Proven experience managing a successful lettings branch.
• The ability to build rapport and develop long standing relationships.
• The capability of working effectively under pressure and in a fast changing environment.
• Conduct, personal appearance and attitude that enhance the company’s reputation.
• Exceptional written and verbal communication skills.
• Empathy and understanding.
• A dynamic team leader with Individual flair.
• Computer literate with experience of Microsoft Office suite and Outlook.
• Excellent organisational, prioritisation and planning skills.
• Full and clean driving licence.

Why Join Us?

At John D Wood & Co., your career matters. We’re proud of our welcoming culture, supportive leadership, and award-winning training. Whether you want to progress within administration or develop within the business down the line, we’ll help you shape a future that excites you.

Here’s what’s in it for you:

• Structured induction & ongoing training — online, in-branch & classroom
• Holiday allowance (starting at 25 days, rising to 30 with length of service)
• Exclusive staff discounts through our ‘Perks at Work’ scheme
• Additional earning potential through referrals
• Career progression opportunities in a trusted, market-leading brand