ART DIRECTOR/CREATIVE LEAD

ROLE SNAPSHOT

Found is looking for an Art Director/Creative Lead to take charge of a newly established creative team within our growing performance marketing agency.

Your task is to launch a bold new creative platform for a major B2B client within payment systems. This is a hands-on role, close to both client and output, with direct responsibility for the quality and integrity of the work. You hold the line for strong ideas from first presentation to final asset.

Your team will work from an established creative platform to create global campaigns that deliver measurable business results. We believe this takes someone who combines strong visual concepting, craft, and taste with a commercial mindset.

The role begins with senior creative support, with a clear transition to independent account ownership within six months. It offers the chance to define the creative direction, shape how the team works, and grow within the agency, with a clear path to career progression.

KEY RESPONSIBILITIES

Bring the creative platform to life globally Translate an established creative platform into global campaign ideas, paid social systems, and digital assets.

Lead the creative work day-to-day Lead the creative process from concept to final delivery, ensuring your team ships high-quality work consistently. Present proposals, pitch decks, and pre-production decks, and lead regular creative conversations with the client.

Develop and elevate the creative team Review and raise the quality of work from a graphic designer and junior creative, ensuring coherence, consistency, and craft. You lead the project, but do not have line management responsibilities for the team members.

Connect creativity to real performance Work closely with the performance team and the content planner to ensure ideas translate effectively into real distribution and media environments.

Take ownership of the account Set and maintain the creative standard for the account. Final creative sign-off sits with the Group Creative Director, except for versioning of approved assets.

Expect a typical week to break down into:

• Two days on client presentations, creative proposals, and calls.

• One day reviewing team output and aligning with other teams.

• Two days contributing to pitches or other accounts, unless in active production where focus shifts fully to delivery.

COMPANY RESPONSIBILITIES

• Consistently follow company and team processes, ensuring alignment and efficiency across all projects.

• Utilise company platforms (such as Asana, Float, and other internal tools) effectively to manage tasks, resources, and workflows.

• Log time accurately and on schedule, providing transparency and supporting operational planning.

• Promote and uphold Found’s values and culture, acting as an inspiring, supportive, and accountable team member or leader.

• Ensure consistent, high-quality service delivery that enhances Found’s reputation and strengthens client trust.

• Maintain an up-to-date understanding of Found’s technology, products, and services, ensuring these are applied effectively in your role.

• Stay informed of industry standards, innovations, and emerging approaches in digital marketing, applying relevant insights to client and agency work.

BEHAVIOURS IN THIS ROLE

• Strategic & Commercially Astute : Connects the dots between client business goals, digital opportunities, and agency capabilities.

• Trusted & Respected Partner : Builds meaningful, long-term relationships through honesty, consistency, and a deep understanding of client challenges.

• Calm Under Pressure : Brings a stabilising presence in high-stakes or complex client environments; provides clarity when it’s most needed.

• Collaborative Influencer : Works across teams to align thinking, inspire buy-in, and move ideas forward.

• Proactive & Resourceful : Spots opportunities and challenges early; takes initiative to improve, resolve, or drive momentum.

• People-Focused Leader : Guides teams with clarity and compassion; sets high standards while encouraging growth and autonomy.

• Narrative-Driven Communicator : Crafts compelling stories from performance data and client insights — delivering value beyond metrics.

EXPECTED EXPERIENCE

• 4 to 5 years as Art Director or similar creative roles.

• Experience running a midsize client account with real responsibility (or in-house equivalent)

• Proven ability to turn platforms into campaign systems, especially for paid social and digital distribution.

• Comfort presenting to clients and defending work through multiple rounds of feedback.

WHAT SUCCESS LOOKS LIKE

• First presentations are strong and final output stays strong.

• Clients experience confidence, consistency, and forward momentum.

• Assets ship on time and at high-quality, across markets and formats.

• Your team runs the account independently, with minimal senior creative involvement.

This role will be a stretch if you

• Rely on taste alone and struggle to articulate strategic reasoning.

• Bring ideas to clients before pressure-testing them properly.

• Tend to dilute creative to keep everyone comfortable.

• Prefer pure concept work over responsibility for delivery.

PERKS AND BENEFITS

• Dynamic, Flexible Working 🏠
  Work is what we do, not where we do it. We believe in having a working environment where we thrive and can do our best work, whether that is at home, in the office or on the beach.

• Private Medical Insurance 🧑‍⚕️
  We support your health and wellbeing with either a cash pot or enhanced medical insurance to help with both medical and dental needs.

• Financial Wellbeing Coaching 💷
  Access to Bippit which provides access to professionally qualified coaches who assist with household financial accounts, budget monitoring, and creating holistic financial plans for all aspects of life.

• 1-1 Counselling & Mental Health Support 🧠
  Supporting your mental health, you will have access to six 1-1 sessions of therapy , plus access to self-directed content and frequent live workshops with Oliva for life.

• Subsidised Gym Membership 🤸
  Access to a platform of multiple gyms across the UK.

• Enhanced Parental Leave 👶
  We offer competitive packages to support our team with big life changes with up to 6 months enhanced primary caregiver pay and 6 weeks secondary caregiver pay.

• Interchangeable Bank Holidays ➡️
  We have a global multicultural team, so everyone gets the choice to swap bank holidays to cultural/religious days that are important to them.

• Matchable Partnership 🫶
  Two paid volunteering days via Matchable, a platform that promotes social impact by connecting individuals with meaningful community volunteering opportunities

• Work from Abroad 🌍

• Up to 30 days a year working from another country.

• Personalised Career Progression 📝
  We know that progression is highly individual. You'll have a personalised development plan with meaningful, impactful training opportunities.

• And lots more! ⭐

At Found, we’re passionate about building a team of talented individuals from all walks of life who share the skills and drive to help us achieve our mission. That’s why we’re committed to a hiring process free from judgment, prejudice, or bias.

We encourage everyone to apply for our roles—your gender identity, race, ethnicity, sexual orientation, age, or background will never impact how your application is considered.

We’re dedicated to fostering an inclusive culture where everyone feels empowered to do their best work, enjoy their journey, and truly feel they belong.