Senior Product Designer (Design Systems)

Closing Date: Sunday 14th September 2025

Location(s): Birmingham, Bristol, London or Manchester

Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?

The Scope

As a Senior Product Designer for our design system, Loop , you’ll play a pivotal role in shaping the future of a platform that supports over 100 designers across EE.

You’ll be at the forefront of evolving our design standards, ensuring consistency, quality, and impact at scale while taking ownership of the design quality across our foundations, components, and patterns.

You’ll also play a key role in growing design capability across the team. This includes identifying skill gaps, mentoring peers, and supporting your design manager with training initiatives to elevate the overall craft.

What you’ll be doing

• Creating highly scalable components and pattern libraries in Figma and cascading down best practices to the rest of the team.
• Monitoring the design community in adopting our system and contributing to it through analytics and surveys.
• Scaling the design system to ensure the capacity to handle multiple brands (EE, Plusnet and BT).
• Building meaningful internal relationships, contributes to a culture of design excellence and promotes a user-centred way of working
• Advocating for customer needs, overseeing that designers and squads are designing solutions that solve real customer needs
• Implementing continuous improvement opportunities to improve the design team processes, ensuring a consistent and coherent process to manage design quality and collaboration across squads.
• Championing innovation and continuously developing the team’s knowledge on emerging trends and changes in customer experience such as customer problems and ensures that the squads are sharing ideas and insights.
• Mentoring other product designers, helping to improve the team’s craft and meet ambitions as well as act as a technical resource.

Experience needed to be successful in the role

• Extensive experience building highly scalable components and patterns so they can futureproof the designs where they are being consumed.
• A track record of prioritising requests from different teams, accessing the various needs and making difficult decisions, often having to push back against stakeholders.
• Experience coordinating groups of designers as part of workshops to help refine components and patterns that address all needs.
• Proven ability to build design library content which is fully compliant with our WCAG standard. What you build will be consumed by multiple teams and you will have the support of an in-house accessibility team.
• Demonstrable experience of using data to understand how people use your components, considering various elements of feedback and performance metrics to when making necessary changes.
• Previous experience working in either a design system team or contributed to the build and curation of design libraries.
• Experience working on a white-label or multi-brand project.
• Proficient experience using Figma which is our core design tool. This includes a strong understanding of its existing features, especially how to leverage variables to make scalable components and patterns.
• Experience mentoring or managing design peers, instilling best practises and supporting career development.
• Ideally you will have previous experience working within large organisations with a complex design environment. This will be beneficial when navigating diverse teams and functions.

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.