Admin Officer (BR5)

Bromley Council
Bromley, Greater London


Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £10.57

Planning Support Officer

This is a short term opportunity whilst we seek to fill the position on a permanent basis (recruitment currently underway) within our Planning administration team. The successful candidate will be a good communicator, who is able to deal confidently and professionally with members of the public on the telephone, assist with managing incoming emails, and deal with customer enquiries. Knowledge of the planning system and experience of working in a busy planning department would be an advantage but we are keen to hear from anyone with experience in previous customer facing/communications roles.
SKILLS & ABILITIES

Ability to deal with distressed, irate members of the public in a sympathetic and tactful manner.

Communication skills to deal with customers face to face, over the phone and in written format.

Ability to work without the need for regular supervision.

Ability to work self-confidently and flexibly as a member of a team.

Ability to respond positively to peaks in work pressure.

Ability to use a computer keyboard and mouse

KNOWLEDGE

Clear understanding of equal opportunities issues in service delivery.

Clear understanding of the use of quality standards.

Ability to acquire a good understanding of the Council’s telephony and relevant IT packages

EXPERIENCE

Proven experience of dealing with the public in a mixed linguistic and cultural environment.

Experience in working in a call centre or dealing with a range of customer enquiries.

Experience of operating, updating, and retrieving data from an IT system.

Experience of reviewing procedures and assisting with implementing improvements

Experience of using basic IT software including Outlook

Posted 2025-09-10

Recommended Jobs

Locum GP Job in Enfield Long-Term £700 Per Day

ProfDoc Healthcare Ltd
London

We re recruiting an experienced Locum GP to join a well-established, highly supportive practice network in Portsmouth. This is an excellent opportunity for GPs looking for consistent sessions, flexib…

View Details
Posted 2026-04-03

Marketing Manager

Michael Page
London

Lead the development and launch of the Foundation's website Build and maintain a coherent brand identity Create and oversee high‑quality content and communications collateral Translate scien…

View Details
Posted 2026-03-21

Technical AdTech Consultant - Digital Consultancy

Central London

Technical AdTech Manager – Digital Consultancy (*hybrid) Join a global AdTech and MarTech consultancy business as a Technical AdTech Consultant – based in Central London. This is one of these un…

View Details
Posted 2026-02-06

Head of Technical Account Management

watchTowr
London

Hello, let us introduce ourselves! watchTowr is the Preemptive Exposure Management capability trusted by Fortune 500 companies and critical infrastructure providers. By combining proactive threa…

View Details
Posted 2026-02-25

Private Client Tax Lead (UK)

Pro-Recruitment Group
London

Private Client Tax Lead (UK) Boutique International Tax Advisory Practice Remote (UK) with some international travel Ref : 61947 We're supporting a fast?growing international tax advisor…

View Details
Posted 2026-04-03

German Teacher - Independent School - Merton

Marchant Recruitment
Merton, Greater London

German Teacher – Independent School – Merton We are looking for an ambitious teacher to teach German to GCSE and A-Level for one of the best Independent Schools in the country based in Merton. …

View Details
Posted 2025-12-09

Social Worker

SW Locums
Waltham Forest, Greater London

SW Locums require a UK experienced Social Worker to work within Transition Support Service, Community Services in Waltham Forest. Transition social worker to work in a 0-25 Service Team. must have Lea…

View Details
Posted 2026-04-03

Area Sales Manager - Electrical Products

Courtney Smith Group
London

Area Sales Manager – Electrical Products Role The role involves selling my clients full range of electrical products with a focus on hand dryers, panel heaters and electric radiators. The position …

View Details
Posted 2026-04-24

Intervention Teacher | Birmingham | January 2026

Marchant Recruitment
London

Are you a targeted, results-driven Intervention Teacher looking for a role from January 2026? Do you want to join a Birmingham school that prioritises high-impact interventions, precise assessment …

View Details
Posted 2025-11-18