Admin Officer (BR5)
Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £10.57
Planning Support Officer
This is a short term opportunity whilst we seek to fill the position on a permanent basis (recruitment currently underway) within our Planning administration team. The successful candidate will be a good communicator, who is able to deal confidently and professionally with members of the public on the telephone, assist with managing incoming emails, and deal with customer enquiries. Knowledge of the planning system and experience of working in a busy planning department would be an advantage but we are keen to hear from anyone with experience in previous customer facing/communications roles.
SKILLS & ABILITIES
Ability to deal with distressed, irate members of the public in a sympathetic and tactful manner.
Communication skills to deal with customers face to face, over the phone and in written format.
Ability to work without the need for regular supervision.
Ability to work self-confidently and flexibly as a member of a team.
Ability to respond positively to peaks in work pressure.
Ability to use a computer keyboard and mouse
KNOWLEDGE
Clear understanding of equal opportunities issues in service delivery.
Clear understanding of the use of quality standards.
Ability to acquire a good understanding of the Council’s telephony and relevant IT packages
EXPERIENCE
Proven experience of dealing with the public in a mixed linguistic and cultural environment.
Experience in working in a call centre or dealing with a range of customer enquiries.
Experience of operating, updating, and retrieving data from an IT system.
Experience of reviewing procedures and assisting with implementing improvements
Experience of using basic IT software including Outlook
Recommended Jobs
Account Manager
&##127758; Our Mission: To place the best of human and technology at the heart of building maintenance. By combining the expertise of engineers in the field with the agility of technology, we aspir…
Print Operative
The Best Connection are excited to announce a new position to work with our client in East Ham as a print operative. Are you a detail-oriented individual with a passion for print production? Our cl…
Temporary School Caretaker
Perform general maintenance and repairs to ensure the facilities are well-maintained and safe. Monitor and address any health and safety concerns promptly. Ensure that the premises are clean, t…
Year 4 Teacher - Maternity Cover - Welcoming Primary in...
An established and well-regarded three-form entry primary school in Barnet is seeking a full-time Year 4 Teacher to join their team from April 2026 on a maternity cover basis . The post will run…
Recruitment Consultant
Join our dynamic team at Grafton Recruitment London as we continue to expand as part of Gi Group, a global leader in the recruitment industry. This is your opportunity to advance your career in recru…
Trade Mark Records & Formalities Assistant - Top London Law Firm
Dawn Ellmore Employment is delighted to be working on an excellent opportunity with a Top-Tier London Law Firm that is seeking a Trade Mark Records & Formalities Assistant to join their team. This ou…
Field Care Supervisor
Field Care Supervisor Job in Wandsworth | Join Caremark Wandsworth Are You an Experienced Social Care Worker? Do you take pride in providing the highest level of care to your community? Do you o…
English Teacher (ECT) - Dynamic Team - Tower Hamlets
ECT: English Teacher – Join a Dynamic, Collaborative Department in an Inclusive Inner-City School – Tower Hamlets A dynamic and inclusive secondary school in Tower Hamlets is recruiting an e…
School Site Manager role available for January 2026
Role Status & Location Role: Site Manager Sector: Highly Selective Independent School Borough: Islington (Inner London). Start Date: Permanent, full-time role commencing January 2026. …
Part-time Housekeeper in SW11, Job ID J1B4B7R
This lovely family based in Battersea is looking for a Part-time Housekeeper to keep their home clean and tidy. The role involves all general housekeeping duties. The family has two Cocker Spaniels, …