Admin Officer (BR5)
Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £10.57
Planning Support Officer
This is a short term opportunity whilst we seek to fill the position on a permanent basis (recruitment currently underway) within our Planning administration team. The successful candidate will be a good communicator, who is able to deal confidently and professionally with members of the public on the telephone, assist with managing incoming emails, and deal with customer enquiries. Knowledge of the planning system and experience of working in a busy planning department would be an advantage but we are keen to hear from anyone with experience in previous customer facing/communications roles.
SKILLS & ABILITIES
Ability to deal with distressed, irate members of the public in a sympathetic and tactful manner.
Communication skills to deal with customers face to face, over the phone and in written format.
Ability to work without the need for regular supervision.
Ability to work self-confidently and flexibly as a member of a team.
Ability to respond positively to peaks in work pressure.
Ability to use a computer keyboard and mouse
KNOWLEDGE
Clear understanding of equal opportunities issues in service delivery.
Clear understanding of the use of quality standards.
Ability to acquire a good understanding of the Council’s telephony and relevant IT packages
EXPERIENCE
Proven experience of dealing with the public in a mixed linguistic and cultural environment.
Experience in working in a call centre or dealing with a range of customer enquiries.
Experience of operating, updating, and retrieving data from an IT system.
Experience of reviewing procedures and assisting with implementing improvements
Experience of using basic IT software including Outlook
Recommended Jobs
Customs & Excise Co-ordinator
Provide support to the logistics department to ensure that all movements inbound and outbound are compliant with HMRC regulations. This involves the generation of Excise movement documents, working w…
Data Architect This is an exciting time to join a global online sports betting brand! As they have gone through a period of sustained growth o... read more
This is an exciting time to join a global online sports betting brand! As they have gone through a period of sustained growth over the past three years, doubling staff numbers and quadrupling online …
English Teacher - Camden Independent School
School Status & Location Sector: Highly Selective Independent School (Literary Lighthouse). Borough: Camden. Start Date: Permanent, full-time role commencing January 2026. The Opportuni…
Food Runner - Tobi Masa
Press space or enter keys to toggle section visibility The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined…
Education Recruitment Southern Regional Director - London
This is a position for a non-billing Regional Director for a leading teacher supply agency. Applications are welcome from any sector of recruitment. As Southern Regional Director you would be re…
VAT Associate Director, M&A, London : £80 - 105k guide
● This Big 4 firm’s team that specialises in M&A work is keen to find identify talented individuals at Associate Director/Senior Manager grade. ● The team has seen significant growth in recent years…
CRM & Email Marketing Manager
Job Title: CRM Manager Location: London, SW6 4NZ (Hybrid, 3 days in office) Salary: £55,000 - £60,000 About us: Adzuna is an established and profitable job search engine that lists every …
Teacher of Religious Studies | Outstanding School in Camden
A prestigious, Outstanding Ofsted-rated Secondary School and Sixth Form situated in the vibrant cultural heart of Camden, Central London, is looking to appoint an inspirational Teacher of Religious S…
Marketing Executive
Job Description: PURPOSE: Thepurpose of this roleis tosupport the Global and UK Campaign Manager in executing multi-channel marketing campaignsthat drive brand awareness customer engagement and…
Advanced DBA
An NHS Trust are seeking a SQL DBA to build and manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems for an Always on SQ…