Operations and Resourcing Assistant - Financial Services Audit

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

We’ll broaden your horizons

Our biggest asset is our people, so our Audit Resourcing Directorate are focused on ensuring we have the right people working together to deliver the best results, whilst providing space for us all to deliver quality work and reach our potential.

They use their specialist expertise to ensure we enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions.

We’ll help you succeed

The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders.

You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value.

Resourcing Teams are the heartbeat of our firm. They know what is going on in the ground, they know where we are headed and they can drive us forward to deliver our strategy.

The resourcing team are responsible for not just ensuring optimum resource allocation and utilisation but also providing timely and accurate management information to various stakeholders by identifying shortfalls, booking clashes and inefficiencies to help in contingency planning and risk mitigation.

The role of Operations and Resourcing Assistant will focus on the allocation and prioritisation of resourcing needs for the audit department including editing resourcing requests from multiple stakeholders across the Financial Services Audit team. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of Financial Services Audit team to provide an efficient, effective and professional resourcing coordination model to the team to deliver quality output.

You’ll be responsible for:

• Resourcing coordination to action resourcing request and changes on DayShape
• Day-to-day requests of team managers regarding resourcing allocation, prioritisation, managing of college, study, exam and training time as well as annual leave and CSR days
• Working closely with the Professional Qualifications team to ensure a clear understanding of the professional qualification requirements across multiple study paths
• Actioning ad-hoc change requests in a timely, effective and prioritised approach
• Assisting with a range of operational duties within Financial Services Audit. Activities are likely to be varied with a key focus on resourcing coordination within the FS Operations team
• Working closely with the Resourcing Manager and existing team to support local management and ensuring the smooth and efficient operation of Financial Services Audit
• Challenging requests for amendments to resource planning and putting clear policies in place for the use of staff and trainee resource including specialisms and use of offshore
• Identifying solutions to manage resourcing conflicts/clashes effectively, liaising with the relevant Managers in a timely manner
• Working with the Resourcing Manager to closely monitor metrics such as utilisation and to identify initiatives to maintain positive levels of trainee engagement
• Providing an exceptional audited entity experience and support audited entity initiatives within the firm, as well as being responsive and helping to create a positive impression at all touch points

You’ll be someone with:

• Previous office-based experience preferable
• Experience working in a resourcing role preferable, or an interest in / awareness of what a resourcing role involves
• Experience in the professional services industry or a similar corporate environment, beneficial but not essential
• IT literate with a high competence in MS Office (especially Excel, Word)
• Previous experience of DayShape or Workday, beneficial but not essential
• Ability to manipulate and interpret data and Management information
• Excellent communication skills, both written and oral, and the ability to communicate / build strong relationships with a number of key senior, partner stakeholders
• Ability to work in a busy environment, multi-task, meet deadlines, and respond quickly
• Ability to plan and organise work well, and ability to prioritise
• Accuracy and attention to detail essential
• Must be flexible and adaptable
• Strong team worker
• Strong problem-solving skills
• Enthusiastic / self-motivated / self-confident / proactive

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.