Operations Lead/Manager

Harrison Holgate
London
Operations Lead / Manager – London

Salary: Up to £50,000 (depending on experience)
Type: Permanent | Full-time
Sector: Insurance / MGA

An exciting opportunity has arisen for an experienced insurance professional to join a growing London-based MGA as an Operations Lead / Manager .

This is a key role within the business, responsible for supporting the Operations Director in ensuring smooth day-to-day running, developing best practice processes, and maintaining operational excellence across underwriting, compliance, and reporting functions.

Key Responsibilities
  • Develop, document, and maintain best practice operational processes to ensure accuracy, efficiency, and compliance.

  • Support the Operations Director in identifying and implementing process improvements.

  • Manage and oversee reporting requirements for binding authorities, including BDX, exposure data, ELTO returns, and compliance reporting.

  • Assist with external and internal audits, including TOBA reviews and regulatory processes.

  • Provide leadership, training, and support to Underwriting Assistants and Operations Administrators.

  • Maintain and version control key documentation including wordings, endorsements, and binding authorities.

  • Collaborate with support functions such as Compliance, IT, HR, and Credit Control to deliver high operational standards.

About You

We’re looking for someone with:

  • Previous underwriting experience in Property, Casualty or PI

  • Experience within, or strong interest in, insurance operations

  • Experience in an MGA environment

  • Minimum Cert CII qualification

  • Proficiency in Excel (including macros/VBA)

  • Experience using Salesforce

  • Strong communication skills and a proactive, collaborative approach

Why Apply?

This is a great opportunity for someone looking to step into a visible, hands-on operations role where they can influence process, drive improvements, and help shape the future of a fast-developing MGA.

If you’re looking for a role that combines structure, responsibility, and genuine progression potential, we’d love to hear from you.

Posted 2025-11-24

Recommended Jobs

Senior Electrical Engineer

Westminster, Greater London

Senior Electrical Engineer needed in Westminster This is a temporary contract paying £227.85 per day PAYE This is a temporary role The reference number is:                   RQ1663924 The …

View Details
Posted 2025-12-18

Lead Data Scientist MLOps

Global Media Group
London

Accepting applications until: 28 November 2025 Job Description Job title: Lead Data Scientist - MLOps We are Global At Global we think big work hard and never stand still. Were the p…

View Details
Posted 2025-12-31

Business Support Officer

Bromley Council
Bromley, Greater London

Job Category: Social Care Non-Qualified Job location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS , Bromley Council Hours per week: 36 Start date: Immediate start Salary…

View Details
Posted 2025-09-24

Enterprise Sales Executive- DACH & BENELUX

MazeBolt
London

MazeBolt was named number #13 of DUNS100 2026 and #11 of DUNS100 2025 top companies to work at in Israel. Together, we’ve built more than just a workplace; we’ve built a culture of trust, teamwork, a…

View Details
Posted 2025-12-27

DT Technician - Mixed Secondary School in Sutton

Marchant Recruitment
Sutton, Greater London

DT Technician – Mixed Secondary School in Sutton Location: Sutton Start Date: January 2026 Contract Type: Full-time, Permanent Salary: Competitive, dependent on experience A mixed …

View Details
Posted 2025-12-16

Director Safety Physician

BioNTech SE
London

Mainz, Germany; London, United Kingdom; Munich, Germany | full time | Job ID: 8982 About The Role The Medical Safety Physician (MSP) plays a vital role in supporting the oncology therapeutic area…

View Details
Posted 2025-12-27

Dog Sitting needed near Tooting Bec SW17

Tailster
Tooting Bec, Greater London

Hi looking for a dog sitter for a short term what away from 9th - 20th January please. We are happy for sitter at our house or for dog to board. Thanks

View Details
Posted 2025-12-15

PSV Technician

Auto Skills UK
Hayes, Hillingdon, Greater London

PSV TECHNICIAN OTE: £52,000 -£55,000 PSV Mechanic job details Basic Salary: £50,000 Working Hours: Monday - Friday 45 hours per week - 3 shift patterns available 06:00-16:00, 07:00-1…

View Details
Posted 2025-12-15

Senior Engineer Tottenham

Henry Martin Group
Tottenham, Greater London

Senior Site Engineer – £45M Student Accommodation Scheme Tottenham, North London Strong Tier 2 Main Contractor A respected Tier 2 Main Contractor is seeking an experienced Senior Site Enginee…

View Details
Posted 2025-11-24