Head of Credit Risk

HomeServe UK
London
HomeServe Finance Limited are currently recruiting for an experienced Head of Credit Risk!

Location : Commutable to London (2 days in the office) and regular travel to our UK, German, Spanish and French locations

Full Time | Senior Leadership

Salary : Up to £135,000 with excellent benefits such as 25% bonus potential, car or £8,500 cash allowance, private medical care for you and your family and a 10% matched pension

Lead the future of sustainable home finance at one of Europe’s top home services companies.

HomeServe Consumer Finance is seeking a strategic and forward-thinking Head of Credit Risk to lead and shape the credit risk function of our growing consumer finance business. Operating across the UK, Germany, Spain and soon France, this is a unique opportunity to drive growth while managing risk in a fast-paced, high-impact environment.

The Role

As Head Of Credit Risk, You’ll Be a Key Member Of The HomeServe Finance Senior Leadership Team. Reporting To The CEO Of Consumer Finance, You Will

  • Set and execute our credit risk strategy across UK, Germany, Spain, and France.
  • Own the entire credit lifecycle—from acquisition to collections.
  • Define credit policies and oversee governance structures.
  • Lead a growing team of credit risk professionals.
  • Monitor portfolio quality and develop risk mitigation strategies.
  • Work cross-functionally with product, technology, compliance, and finance.
  • Represent credit risk to funding partners, including Barclays Capital Markets.

Experience & Education

  • 10+ years in credit risk or lending, including 3-5 years in senior leadership.
  • Proven success in credit policy, portfolio monitoring, and regulatory compliance.
  • Extensive experience with retail consumer finance, especially point-of-sale loans.
  • Bachelor’s degree in a relevant field (e.g., Finance, Economics) - essential.
  • Master's degree or certifications (FRM, PRM, CFA) preferred.
  • Experience running credit functions abroad (Germany, Spain, France etc.) is a bonus.

Skills & Tools

  • Deep understanding of credit risk metrics and decisioning.
  • Proficiency in Excel, SQL, SAS; Python is a plus.
  • Knowledge of FCA, GDPR, IFRS 9, and industry risk frameworks.

Leadership & Culture Fit

  • A natural leader who thrives in dynamic, cross-functional environments.
  • Strong communicator, able to convey complex credit topics clearly.
  • Aligned with our values of Courage, Persistence, and Integrity.

Why Join Us?

  • Be a part of a purpose-driven company enabling the green transition at home.
  • Work with a collaborative team focused on innovation and impact.
  • Hybrid working with flexible office/home arrangements.
  • Travel opportunities across the UK and Europe (with costs covered).

HomeServe is a leading international provider of home repairs, energy efficiency solutions, and residential infrastructure services. With revenues of ~£1bn, operations in 7 countries, and over 6,000 employees, we’re on a mission to become Europe’s trusted leader in sustainable home efficiency. Backed by Brookfield Infrastructure, we’re scaling our consumer finance capabilities to meet growing demand for green home upgrades.
Posted 2025-09-16

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