Store Stylist

THE FOLD LONDON
London
Job Title: Store Stylist
Department: Retail
Contract type: Full time
Location: Cadogan Place, London


Role Purpose: Providing exceptional customer service and styling advice whilst demonstrating strong selling techniques, to achieve sales KPIs and build a client base.


Areas of responsibility:


1. Customer Service and Sales KPI’s
  • Hold one on one customer appointments in store and personal styling sessions
  • Build outfits / style the collection with clients
  • Oversee alteration process from start to finish
  • Be highly confident with one on one and personal styling appointment
  • Be The Fold brand ambassador and role model for the rest of the team with selling technique / upselling
  • Work alongside with the rest of the team to achieve and improve sales targets


2. Client base
  • Build a personal client base and oversee your own clientele book by managing customer relationships and report improvements on a monthly basis
  • Capture client’s preferences to tailored follow ups and information via CRM system
  • Be proactive in building recognition of The Fold
  • Involvement in brand events
3. General store tasks
  • Maintain high standards on the shop floor and stockroom
  • Complete the opening/closing checklist at the beginning and end of each day
  • Have up to date brand and product knowledge to style the collection with customers
  • Support the VM specialist with VM moves to ensure they are aligned with new monthly drops
  • Process delivery and mid week top up to ensure current collection is replenished and up to date
  • Stock management and understanding of our processes
  • Have previous experience of sales in store, boutique, styling or a similar environment
    • Be familiar with high-end sales processes, behaviours, customers and brands
    • Be passionate about styling and building customer relationships
    • Be a committed energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team
    • Have a basic understanding of KPIs within a retail environment
    • Contribute with a proactive attitude to daily tasks
    • Understand the importance of styling as well as the behind the scenes/administrative aspects of the role
    Benefits of working with The Fold:
    • Commission scheme
    • 25 days holidays in addition to the usual bank holidays
    • Buy additional holidays
    • Employee Assistance Programme
    • Uniform allowance
    • Employee Assistance Programme
    • Pension scheme & salary sacrifice scheme
    • Access to free Financial Advisors
    • Grocery Scheme to help you save money
    • A friends and family discount policy with 50% off full retail price
    • Bike to work scheme, save on the cost of bikes and equipment
    • Summer hours
    • Team socials
    • You can expect to enjoy complimentary coffee, fresh fruit and treats
Posted 2025-09-30

Recommended Jobs

SEN Behaviour Mentor

Vision for Education - Bristol
City of London, Greater London

Do you have the patience, resilience, and compassion to support a pupil who needs more than just lessons to thrive? We are seeking a dedicated 1:1 SEN Behaviour Mentor to work with a pupil who req…

View Details
Posted 2025-10-15

Client Advisor

Miu Miu
London

Miu Miu seeks a Client Advisor in London to deliver an extraordinary luxury customer experience at Harrods. This role involves acting as a Brand Ambassador, achieving sales targets, and fostering clie…

View Details
Posted 2025-10-21

Commis Chef

Sodexo
London

Job Introduction We’re experience makers. And food fanatics. And we’re hiring Commis Chef at Royal Academy of Arts Our experiences are unique, and so are our people. Bring personality, yo…

View Details
Posted 2025-10-09

Estate Agent

Connells Group
London

Estate Agent OTE: £35K, Uncapped Commission, Career Progression We’re looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in W…

View Details
Posted 2025-10-18

Legal Counsel - Litigation (12 month FTC)

Taylor Root
London

Litigation Counsel – 12-Month FTC (Entertainment & E-Commerce) Location: London Contract: 12-month Fixed-Term Contract (FTC), starting end of January Our Cient A global entertainment and e…

View Details
Posted 2025-09-18

Audit Partner RI

Pro-Recruitment Group
City of London, Greater London

Job Title: Audit Partner RI Location: London Salary: £125,000 - £175,000 Ref: 60132 Are you an experienced audit professional ready to take the next step in your career? We are currently…

View Details
Posted 2025-10-15

Director of Operational Transfer Pricing and Tax Technology

Capital Tax Recruitment
London

A leading global tax and advisory firm is seeking an Operational Transfer Pricing Director to join its Tax Technology team in London. This role involves shaping strategy, building a team and deliveri…

View Details
Posted 2025-09-10

Principal / Associate / Associate Director - SEA and Sustainability Appraisals

WSP
London

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field…

View Details
Posted 2025-10-15

Staff Product Design (Mobile) (d/f/m)

Personio
London

Sat, 09/27/2025 - 00:45 Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our g…

View Details
Posted 2025-09-27

Sales D

HR GO Recruitment
London

Sales D Job Reference: TS00013

View Details
Posted 2025-10-15