Family Link Worker

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success. Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet. JOB DESCRIPTION We are seeking a passionate and creative individual, with experience working with children and families to join our pivotal Family Link Team. As Family Link Worker, you will act as a link between families and the wider service provided by Noah’s Ark, assessing their needs and introducing them to appropriate services. You will continue to support the family, as needed during their child’s time with Noah’s Ark and in some cases post bereavement. ABOUT YOU The ideal candidate will have experience of working with children and families with complex needs in a key worker or family support role. Experience of needs assessment and care planning would be beneficial. You will enjoy working independently but also capable of effective team working, ideally with experience of inter-professional working across health, education and social care. You will be familiar the needs of children with disabilities and complex needs and understand the challenges facing families. You will have strong interpersonal skills, an enthusiastic work attitude and a flexible approach to the changing work environment. A full driving licence and access to your own vehicle for business use is desirable to cover our wide geographical operating region. Experience of bereavement work would be ideal, but is not essential, as training will be provided. Please refer to the job description for further information on this role. Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff. Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.