Platform Engineer (Azure, Linux, DataDog Experience)

Michael Page
London

Key Responsibilities

  • Act as the first point of contact for platform-related incidents, requests, and escalations.
  • Monitor system performance, uptime, and availability using DataDog.
  • Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure).
  • Collaborate with development, DevOps, and product teams to resolve complex technical issues.
  • Manage incident response and provide root cause analysis (RCA) for platform outages.
  • Automate repetitive support tasks using scripting (Python, Bash, PowerShell).
  • Maintain documentation of processes, troubleshooting steps, and known issues.
  • Ensure adherence to SLAs and help improve operational support efficiency.
  • Participate in on-call rotations to provide 24/7 platform coverage.
  • Continuously optimize monitoring, alerting, and platform reliability processes.
  • Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours.
Posted 2025-10-15

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