Travelling Housekeeping Manager

Salary: £65,000 GPA
Location: Mayfair, London, with international travel as required
Reporting To: Estate Manager
Start Date: ASAP
Days/Hours: Full time TBC
Job Reference: EHS #9079

An exceptional opportunity has arisen for an experienced, highly organised, and proactive Travelling Housekeeping Manager to oversee all housekeeping operations within a prestigious UHNW private residence in Mayfair, with regular travel to additional international properties.

Reporting to the Estate Manager, the successful candidate will be responsible for maintaining impeccable standards, managing a dedicated housekeeping team across a 7-day operation, and ensuring consistency, discretion, and excellence across all residences.

Working Schedule & Travel Requirements

• The role is based on a 5-day working week, scheduled across a 7-day rota, including weekends as required
• The household aims to provide one full weekend off per month, subject to operational needs
• 8-hour shifts
• 8:00am – 4:00pm
• 9:00am – 5:00pm
• 10:00am – 6:00pm
• 11:00am – 7:00pm
• A hands-on and flexible approach is essential to meet the evolving needs of the household
• International travel is required
• Approximately three extended trips per year (typically February, August, and December) to properties in Canada and the United States
• Additional short trips (4–5 days) throughout the year to various international locations, depending on the principals’ schedule

Key Responsibilities

Housekeeping Operations & Standards

• Oversee day-to-day housekeeping operations of the London residence and additional international properties
• Maintain the highest standards of cleanliness, presentation, and organisation throughout all areas of the home
• Implement, monitor, and enforce detailed housekeeping SOPs to ensure consistency across all residences
• Conduct regular inspections to ensure standards are consistently met and exceeded

Team Management & Scheduling

• Manage, lead, and motivate a team of housekeepers on a 7-day rota
• Prepare and maintain weekly and monthly staff schedules, rotas, and holiday planners
• Oversee recruitment, onboarding, and ongoing training of housekeeping staff
• Conduct performance reviews, mentoring, and staff development
• Ensure the team follows instructions and completes assigned tasks with follow-up

Operational Planning & Coordination

• Coordinate deep cleaning schedules, seasonal rotations, and special projects
• Manage departmental budgets and oversee purchasing of cleaning supplies, linens, and household items
• Maintain accurate inventory of household stock, linens, uniforms, and cleaning equipment
• Ensure appropriate staffing levels across all residences, including travel and temporary cover

Travel & Multi-Residence Support

• Travel with the principals as required to ensure seamless housekeeping operations
• Prepare properties in advance of arrivals, ensuring full readiness and presentation
• Work alongside local staff and external contractors in overseas properties

Laundry & Wardrobe Management

• Oversee all laundry operations, including delicate and high-value garments
• Implement best practices for garment care, storage, and wardrobe organisation in coordination with the Wardrobe Manager
• Assist with packing and unpacking for the Lady of the House
• Attend in-house private tailoring fittings when the Wardrobe Manager is unavailable

Health, Safety & Compliance

• Ensure full compliance with health and safety standards
• Maintain safe use and storage of cleaning chemicals and equipment
• Uphold strict hygiene protocols throughout all areas of the property

Collaboration & Communication

• Work closely with the Estate Manager and other department heads (e.g., Wardrobe Manager, Butler, Maintenance, Security) to ensure smooth household operations
• Liaise with principals to understand preferences and maintain personalised standards
• Coordinate with Estate Manager and external suppliers or contractors as required

Candidate Profile

• Proven experience as a Housekeeping Manager within a UHNW private household or luxury hospitality environment
• Skilled in compiling daily task lists, monthly schedules, and annual vacation planning for the team
• Strong leadership and team management skills
• Ability to prioritise tasks daily, weekly, and monthly
• Exceptional organisational skills with attention to detail
• Discreet, professional, and service-oriented
• Flexible, able to work weekends, and willing to travel internationally at short notice
• Strong knowledge of luxury fabrics, finishes, and specialist cleaning techniques
• Excellent communication and interpersonal skills
• Ability to manage multiple properties and priorities simultaneously

Key Attributes

• Highly proactive and hands-on
• Calm under pressure with excellent problem-solving skills
• Loyal, trustworthy, and committed to confidentiality
• Passionate about delivering the highest standards of service and excellence