Ocean Coordinator (Hiring Immediately)

Join the Ocean Team at Nippon Express UK . The Nippon Express Group stands as a prominent global logistics service provider, with its headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

As an Ocean Coordinator , you’ll take full ownership of ocean import and export shipments from start to finish - ensuring seamless operations, accurate documentation, and exceptional service at every stage. You’ll thrive in a fast paced environment where problem solving, coordination, and customer focus come together to create real impact.

If you bring energy, precision, and a passion for logistics, this is your chance to join the vessel and drive our ocean operations forward .

Requirements

What you´ll do?

• Manage end‑to‑end ocean freight : Take full ownership of FCL and LCL import and export shipments, coordinating with overseas offices, ensuring timely documentation, accurate costing, and proactive customer updates.
• Build strong customer relationships : Communicate clearly and proactively, resolve issues efficiently, and provide practical, customer focused solutions that strengthen trust.
• Monitor shipment progress : Track and manage ETDs and shipment milestones, keeping internal systems up to date with accurate, real time information.
• Collaborate with global partners : Work closely with agents, shipping lines, customs authorities, and other logistics partners to ensure smooth operations and high service performance.
• Prepare and control documentation : Issue and manage transport documents, maintain electronic shipment data, and ensure all records meet compliance and operational standards.
• Ensure accurate billing : Prepare final invoices, validate costs against agreements and shipment files, and process supplier invoices promptly to support correct accruals and prevent overdue accounts.

What You’ll Bring:

• Experience in ocean freight : Practical background in ocean freight or logistics, with a solid understanding of import and export processes.
• Strong digital skills : Confidence using Microsoft Office and logistics systems, with a sharp eye for accuracy and detail.
• Ability to thrive under pressure : Comfortable working in a fast paced environment, staying organized, and communicating clearly and confidently.
• A proactive, solution focused mindset : Hands on, resourceful, and always looking for ways to improve processes and deliver better results.

Benefits

What can we offer?

• Competitive salary and benefits package including private healthcare
• 25 days holiday
• A collaborative and supportive work environment
• Exposure to international markets and logistics networks
• Stable position within a global top 10 Forwarder
• Newly built office facility
• Free parking