Senior Merchandiser

The Fold
West London

The Fold is looking for a highly analytical Senior Merchandiser with strong commercial acumen and leadership skills to play a pivotal role in maximising profitability while ensuring the brand's creative vision is achieved.

Utilising a deep understanding of both market trends and internal performance data, the successful applicant will oversee sales planning and stock management and will be accountable for executing the commercial strategy.

Responsibilities:

  • Managing and developing the team to support the business’s growth targets.
  • You will support the sales growth by working across functions, to develop the seasonal department strategies - through category expansion, option planning and range planning.
  • Ensures bottom-up planning aligns with the overall business strategy & targets
  • Manage stock and sales forecasting via WSSI. Ensuring appropriate stock levels are maintained at all times, to maximise sales potentials by channel / product type.
  • Ensure stock control accuracy on Netsuite system.
  • Ensures the stock is being used in the most appropriate way across the channels (Retail / E-comm / Channels works with the Retail managers on stock packages recalls
  • Present weekly sales analysis with KPIs to indicate any areas of risk or opportunity & ensure appropriate actions are made.
  • Build the range to present at Buy meeting using robust analysis to forecast unit buy quantities by line - taking into account catalogue planning (pagination), promotional activity, marketing activity / campaigns
  • Manage POS, Sale and Terminal stock strategies to ensure maximum sell through and gross profit.
  • Support Commercial Director and Marketing team to agree sales phasing, marketing activity to populate trading calendar.
  • Consider impact of geographic markets, digital expansion, channel and distribution opportunities.
  • Clear diagonal involvement in Ecommerce merchandising – and ensures digital data is used to help with the direction of range build and trading decisions
  • Working closely with Marketing using customer insights and sales data to help drive catalogue and email communication strategy.
  • As necessary, be a part of new system implementations as far as it involves merchandising and improving our ability to access and report on business information.
  • Work with Design and Buying/Production to make sure brand vision, margin and delivery targets are achieved.
  • Managing the continuity range and in stock targets
  • Drive efficiencies through process improvement and leads strategic projects to continuously improve the merchandise function


Profile:

  • Experience in sales in a store, boutique, styling or a similar environment
  • Familiar with high-end sales processes, behaviours, customers and brands
  • Passionate about styling and building customer relationships
  • A committed, energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team
  • Have a basic understanding of KPIs within a retail environment
  • Contribute with a proactive attitude to daily tasks
  • Understand the importance of styling as well as the behind-the-scenes/administrative aspects of the role


Benefits and perks of working with The Fold:

  • 25 days of holidays (including bank holidays)
  • Buy additional holidays
  • Employee Assistance Programme
  • Pension salary sacrifice scheme
  • Access to free Financial Advisors
  • Grocery scheme to help you save money
  • Clothing allowance
  • A friends and family discount policy with 50% off full retail price
  • Enhanced maternity pay
  • Summer Friday hours
  • Eye care
  • Fully stocked snack cupboards, fruits and coffee & tea
  • Regular Social Events - including summer and Christmas parties
  • Volunteering

Our Culture:

We are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example – never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business:

  • Be Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.
  • Wrap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.
  • Be Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,
  • Fold Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.
  • Embrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.


Diversity and Inclusion:

We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Posted 2025-09-09

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