Supply Chain Manager

Free Soul
London

We’re Free Soul - wellbeing for her, however she defines it. Because no two experiences are ever the same, and her path deserves to be as individual as she is. We shine a light on the unfiltered reality of being well - not the industry-standard version, but the honest, everyday pursuit of what makes her feel good.

How do we do it? By creating expertly formulated products with clinically tested ingredients that support every woman’s unique needs.

Working at Free Soul is more than just a job - it’s a purpose. We’re a mission-led team where everyone genuinely cares about the impact we’re making.

We lead with ownership - taking responsibility for our work, our ideas, and the energy we bring. Each person has the freedom and trust to run with bold ideas and be accountable for making them happen.

We show up with respect and kindness - to our teammates, our community, and ourselves. We listen. We celebrate differences. And we create a space where everyone feels seen and valued.

We’re driven by a growth mindset - we stay curious, open to feedback, and committed to learning. Challenges are seen as opportunities, and we never stop evolving - as individuals, as a team, and as a brand.

We own the women’s nutrition space by doing things differently - liberating, not restricting. We celebrate every side of her - the quirks, the flaws, the fierce and the tender. Our brand reflects her real, raw journey and gives her the freedom to show up exactly as she is.

That’s what makes Free Soul a truly special place to work.

What you’ll be doing

We’re looking for a Supply Chain Manager to work closely with our Supply Chain Director and Operations team - a true step-up role for someone ready to broaden their remit, take ownership, and directly influence business performance.

If you thrive in a high paced environment where you’re required to think on your feet, make fast, fact based decisions, and constantly look for smarter, more efficient ways of working, this is the perfect next move.

You’ll lead key supply chain functions, mentor a small talented team, and play a pivotal role in supporting Free Soul’s continued growth.

Key Responsibilities

  • Lead end‑to‑end purchasing and procurement, ensuring materials and components meet production timelines.

  • Source, negotiate with, and onboard new suppliers, securing competitive pricing, improved terms, and cost efficiencies.

  • Maintain and build strong, commercially focused supplier relationships with existing supply base.

  • Oversee stock management, ensuring optimal levels, high inventory accuracy, and robust reconciliation processes.

  • Deliver accurate, reliable COGs reporting to inform pricing, margin, and commercial positioning decisions.

  • Track wastage and hold suppliers accountable for variances outside agreed tolerances.

  • Act decisively in fast‑paced situations, using data to make quick, informed decisions.

What we’re looking for in you

  • 5+ years’ experience in operations or supply chain within the FMCG industry.

  • Strong negotiation skills with a proven ability to secure better terms, reduce cost, and strengthen supplier partnerships.

  • Excellent attention to detail and accuracy across purchasing, stock, and reporting.

  • Highly proficient in Excel and confident using supply chain software (experience with Unleashed or similar preferred).

  • Strong understanding of end‑to‑end supply chain management, including procurement, stock control, QA, and supplier performance.

  • Experience mentoring or supporting junior team members (formal line management a bonus).

  • Comfortable working in a fast‑paced, high‑growth environment where priorities can shift quickly.

  • Confident interpreting data and making timely, fact‑based decisions.

  • Excellent communication and stakeholder‑management skills.

You’ll thrive here if you’re

  • Energised by a high‑paced environment where quick, informed decisions are essential.

  • Someone who loves solving problems, unblocking challenges, and improving efficiency.

  • Commercially minded - always looking for smarter, more cost‑effective ways to operate.

  • Detail‑driven and accurate, understanding how your reporting impacts the wider business.

  • A natural relationship‑builder who enjoys collaborating with suppliers and internal teams.

  • Passionate about developing others and supporting a small team to excel.

  • Flexible, proactive, and comfortable taking ownership.

  • Motivated by working closely with senior leadership and stepping up into greater responsibility.

  • Excited about shaping processes in a scaling FMCG business.

What you’ll get in return

  • Core working hours of 10:00-16:00. We’re all about flexibility when it comes to your hours! Feel free to adjust your schedule to fit your needs

  • Hybrid working: 3 days in the office per week

  • Work from anywhere for 2 weeks a year

  • 25 days holiday as well as bank holidays AND your birthday off!

  • Enhanced Family Leave

  • Free Soul product pantry - access to a variety of Free Soul products whilst working in the office

  • Your monthly Free Soul essentials, delivered to your home - for free!

  • 30% friends and family discount

  • Dog-friendly office

  • Pension plan

  • Access to Vitality health insurance

  • Monthly team socials, lunch & learns and internal events

Posted 2025-12-18

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