Operations Manager (12 Month FTC)

Harrison Holgate
London

Operations Manager – London Market Insurer (12-Month FTC)
£85,000 – £100,000 + Benefits | London (Hybrid – 4 Days Office, Fridays WFH)

A leading London Market insurer is looking to hire an Operations Manager to support a high-profile technology and transformation project already underway. This is a newly created role offering the opportunity to play a key part in both business-as-usual operations and strategic change delivery.

Working closely with the Head of Operations, you will help ensure the smooth running of the business while contributing to a range of operational, systems, and process improvement initiatives during a critical growth phase

The Role

This is a broad and hands-on Operations role with exposure across multiple areas of the business. Responsibilities include:

  • Supporting the day-to-day operational running of the business, ensuring processes and controls are adhered to
  • Contributing to ongoing transformation and technology initiatives
  • Assisting with process documentation, improvement, and implementation
  • Monitoring data quality and operational performance across systems
  • Supporting vendor management and resolving system/data issues
  • Assisting with audit, compliance, and regulatory reporting activities
  • Supporting business continuity planning and operational risk management
  • Building strong relationships with internal stakeholders and external partners

You’ll play a key role in balancing operational delivery with project demands, helping to drive efficiency and continuous improvement across the function.

About You
  • Strong London Market insurance experience (essential)
  • Proven background within Insurance Operations
  • Experience supporting or working alongside technology, change, or transformation projects
  • Comfortable working in a fast-paced environment with competing priorities
  • Strong communication and stakeholder management skills
  • A proactive, hands-on approach with a focus on delivery and improvement
What’s on Offer
  • Salary between £85,000 – £100,000 depending on experience
  • 12-month fixed-term contract with strong potential for extension
  • Hybrid working – typically 4 days in the office, with Fridays off
  • Opportunity to join a growing business during an exciting transformation phase
  • High level of visibility, ownership, and impact
Process & Start Date
  • 2-stage interview process (quick and efficient)
  • Urgent requirement – immediate start preferred

If you’re an experienced Operations professional looking for a broad, high-impact role within the London Market , this is an excellent opportunity to get involved in meaningful change while working within a collaborative and supportive team.

Apply now or get in touch for more information.

Posted 2026-05-30

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