Business Support Team Leader

Job Title: Business Support Team Leader

Location: Ealing, West London - Hybrid Working

Hourly rate 28.60 PAYE / 38.19 Umbrella

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

About the Role

We are seeking a proactive Business Support Team Leader to join our Safeguarding & Support Services team within the Children's Directorate. This role is key to ensuring the smooth operation of business support functions that enable frontline services to deliver statutory care to vulnerable children and families. You will lead a team and work closely with managers to maintain high standards across multiple sites.

Key Responsibilities

• Lead and manage a team of approximately 8 staff, promoting high standards of service delivery.
• Oversee administrative, financial, and ICT services to support Children's Services.
• Ensure compliance with Data Protection, Health & Safety, and audit regulations.
• Manage facilities occupied by Children & Family staff, including risk assessments and contingency planning.
• Handle financial processes including petty cash (approx. 50,000/month), requisitions, and invoice payments.
• Contribute to performance data collection and reporting to drive service improvements.
• Act as site incident officer and liaise with internal and external stakeholders.

About You

We're looking for someone with:

• Strong leadership and people management skills.
• Excellent communication abilities, both written and verbal.
• Advanced IT skills, including MS Office and Excel.
• Experience in financial record-keeping and compliance.
• Ability to manage competing priorities in a fast-paced environment.
• A commitment to equality, diversity, and safeguarding.

Essential Qualifications & Experience

• Previous experience of managing a team.
• Good level of education with applied IT knowledge.
• Evidence of continuous professional development.
• Previous experience in business support within a customer-focused environment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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