Front Desk Host - Leading Workspace Brand

At x+why we’re on a mission to change the way the world works - for good.

And before we go any further, let’s admit something: most job adverts are…not great. Too long. Too corporate. Too generic.

So, we’ll keep this simple. And if what you read below excites you, then we’d love you to apply!

The bit about us:

x+why was founded in 2019 by three determined entrepreneurs with a clear mission: business should be a force for good.

For us, that means considering people and planet alongside profit, and we’re incredibly proud to be a Certified B Corp.

Today we operate over 400,000 sq ft of hospitality-led coworking, event, and members’ clubspaces for 5,000+ members. With a total of 15 sites, you’ll find us in London, Birmingham, Manchester and Milton Keynes, with more launches on the horizon!!

The bit about the role:

Based on the main ground floor reception desk of our stunning Marble Arch site, you will be across everything that happens within the building.

You will greet all guests to the building, respond and action email enquiries from current and prospective members, support with event coordination and manage member access and warmly welcome any VIP’s. You will also seek to build relationships with 3rd party stakeholders such as local businesses, building and maintenance contractors and ultimately be on hand to help with any ad hoc member queries.

The bit about you:

As the first person our members and guests engage with, you will understand what exceptional service looks like, and how to achieve that. Your positive and engaging nature is infectious, and everyone you interact with walks away a little bit happier.

You love being the “glue” that keeps everything ticking along and enjoy collaborating with both internal and external stakeholders. You are solution based in your approach and as a highly visible brand ambassador you consistently demonstrate patience, composure (and kindness!) even on the bumpiest of days!

Ideally you will have experience working in a front of house position for a premium hospitality brand or for another co-working provider.

Why x+why?

We want you to enjoy coming to work every day.

To make sure of this we will provide you with a phenomenal environment - think inspiring design, cutting edge tech, stunning views, great coffee, and lots and lots of plants!

Plus, you’ll be part of our hugely supportive, collaborative team, who although take their members’ experience very seriously, also want to have a little fun along the way.

What next?

Simply click on the Apply button below and upload your CV.

There is no denying that AI has it's uses, however we would love your cover letter to accurately reflect you. It doesn't have to be an essay - short and succinct is all that is needed, but written by you, with your own unique voice is absolutely encouraged!

In return we promise that all applications will be reviewed by a real life actual human.

All applicants must have the right to work in the UK.