Associate Director, Implementation - Securities Lending and Liquidity Services Operations

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Associate Director, Implementation - Securities Lending and Liquidity Services Operations

In this leadership role, you’ll report to the Head of Securities Lending and Liquidity Services Operations and have two areas of responsibility, both of which are pivotal to the successful delivery of these key Securities Services products.

Your first responsibility is to lead and manage the delivery of all strategic change and growth initiatives to the operating model, whether driven by Operations, the Business or industry change - this includes ownership for operations on all supporting systems and technologies, their stabilisation, demise/upgrade and the broader digitisation of the operating model.

Your second area of responsibility is to lead and manage all operational activities supporting the On-boarding of Client and Market Counterparts to the Securities Lending programme.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Lead the Operations function in the delivery of all change and new business initiatives from design, management, delivery and execution in line with business strategy, while ensuring effective implementation to the operating model
• Be responsible for the operational delivery of all client and borrower onboarding activities into the Securities Lending programme, coordinating internal and external support, and ensuring business priorities are managed
• Lead a programme of work to identify inefficiencies and opportunities in the current operating model, building capacity, reducing risk and eliminating manual process through the delivery of a future state technology solutions
• Be the relationship management lead for internal and external technology suppliers, ensuring strong governance and oversight whilst delivering a robust governance framework ensuring service quality, effective risk management and regulatory compliance
• Interact extensively with stakeholders, including the wider operations group, technology teams and the business, managing stakeholder relationships and representing the team at functional committees and industry forums
• Lead and manage the team with a focus on their performance and career development, including effective career planning, structured goals and consistent and timely feedback through performance management

To be successful in this role you should meet the following requirements:

• An operations professional with significant exposure to leading across operational functions in a change or process management capacity, with a demonstrable exposure to improving operational models
• Exposure to implementing initiatives evidenced by a successful track record in a leadership role of implementing new business and successful change delivery
• Exceptional leadership and people management skills, with an ability to thrive and to bring out the best in a team operating in a demanding and time sensitive environment
• Excellent communication skills with the ability to proactively engage and influence across all levels of the organisation, including the capability to negotiate with senior leaders and delivery partners
• Experience of creating and deploying comprehensive operating models to consistently deliver desired results, with proven ability to apply design principles, methods, and tools to solve business and operational challenges
• A sound understanding Securities Lending/Financing, Cash and Liquidity products, services and supporting technologies with a comprehensive understanding of risk management and proven experience of ensuring own/others compliance with relevant control and regulatory processes

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500