Visitor Services Coordinator
Description
Two Temple Place is looking for an energetic and ambitious Visitor Services Coordinator to join our small team to coordinate and manage our Front of House activity, a busy Volunteer Programme, growing Membership scheme, and support the administration of a year-round programme of cultural and community events, projects, and activities.
- Job Title: Visitor Services Coordinator Reporting to: Head of Culture and Community
- Based at: Two Temple Place, London WC2R 3BD Contract: Permanent (full-time).
- Holiday entitlement is 25 days, plus Bank Holidays.
- We operate a contributory Pension Scheme
- Salary: £30,000
The Role We are seeking an ambitious and dynamic Visitor Services Coordinator to coordinate and manage the Volunteering Programme, Membership Scheme, Group Bookings and Front of House during public openings, as well as to take responsibility for various administrative tasks, including marketing, website and social media management. During exhibitions and public openings, this role is focused on Volunteer and Front of House coordination.
The successful candidate will be responsible for overseeing the day-to-day running of visitor services when the building is open to the public, largely through the support of a dedicated group of volunteers. The Visitor Services Coordinator plays a key role in managing the volunteers, ensuring the delivery of outstanding visitor service, and welcoming them to the team.
You will also take on responsibility for promoting, developing and administrating the Members’ scheme, devising fun, engaging events for the Members and liaising with partner museums.
The Visitor Services Coordinator reports to the Head of Culture and Community and is based at Two Temple Place. The role is full-time and includes some evening and weekend work throughout the year.
Full job description can be found on our website here.
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