Strategic Programme Manager - Elevating Ecom Consumer Experience (12 Month FTC)

DR. MARTENS
London
Strategic Programme Manager – Elevating eCom Consumer Experience (12 month FTC) Location: Camden, London Hybrid: 3 days per week onsite - led by work Contract: 12 Month FTC | Full-time SO, WHAT’S THE STORY?We’re on an exciting journey to elevate our eCommerce consumer experience. This role is pivotal in driving cross-functional planning and delivery of a key strategic programme that will shape the future of our digital experience. THE GIG As our Strategic Programme Manager, you will:
  • Lead the planning, execution, and delivery of the Elevating eCom CX programme across multiple functions.
  • Collaborate with senior stakeholders and project managers to define objectives, scope, and timelines.
  • Monitor progress, manage risks, and ensure successful outcomes through robust governance and KPIs.
  • Drive collaboration and continuous improvement across diverse teams.
THE STUFF THAT SETS YOU APART Put simply, for this role the key things we’re looking for are:
  • Proven experience in programme management within a large and complex, cross-functional environment, with significant experience managing digital redesign programmes.
  • Strong stakeholder management and communication skills.
  • Expertise in project governance, risk management, and benefits realisation.
  • Ability to influence and drive alignment across teams.
Plus, you’ll embody our DM Way success factors: Explore, Invent, Connect, Influence, Drive. Application closing date - Monday the 15th of December 2025#LI-AH1 YOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.
Posted 2025-12-09

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