Service Desk Coordinator
A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE:
Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner
Providing technical support and troubleshooting for hardware, software, and network-related issues
Documenting all incidents, service requests, and resolutions accurately and thoroughly
Escalating complex issues to the appropriate teams or senior analysts as needed
Collaborating with other IT teams to resolve issues and implement solutions
Assisting with user account management tasks such as password resets and access provisioning
Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness
Participating in training sessions to stay updated on new technologies and processes
Maintaining a positive and professional demeanour when interacting with users, ensuring excellent customer service at all times SERVICE DESK COORDINATOR ESSENTIALS:
Minimum 12 months in an administrative role
Minimum 12 months in an IT role If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation
Recommended Jobs
Neonatal Transport Nurse
Job summary If successful you would be welcomed into a friendly team consisting of 3 Neonatal Consultants, specialist registrars/clinical fellows, Matron: PDN and experienced transport nurses. Thes…
Senior Electrical Engineer
Apply your electrical engineering expertise to support critical infrastructure maintenance within a highly regulated operational environment. Our Client has a requirement for a Senior Electrical …
Temporary Maintenance Technician
~ Yugo The Curve ~40 hours per week (Monday - Friday) ~ Temporary role ~£14.30 per hour ~ Central London We are on the lookout for a new temporary team member to join us at our state- of- the-…
Staff Software Engineer (Platform Capabilities)
We’re on a mission to back the UK’s small businesses like no one else ? Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever d…
Part-Time Afterschool Nanny in Fulham, Job ID J22A6B
A family based in Fulham, South West London, is looking for a genuinely kind, warm, patient, and caring Part-Time Afterschool Nanny to care for their son, who will turn 3 in January 2027. The ideal c…
Supply Teaching Assistant
Reeson Education is looking for enthusiastic and reliable Supply Teaching Assistants to work across a range of fantastic primary schools throughout the Wandsworth Borough. This is a great opportu…
Transaction Tax Director
Job Details As part of our continued growth strategy, we are seeking an experienced Transaction Tax Director to join our Corporate Tax team. This senior role will focus on advising clients across …
Purchase Legder
As Purchase Ledger the main purpose of the role will be: To ensure only goods that have been correctly ordered, delivered and are satisfactory standard are approved for payment. To ensure …
Junior Sous Chef
The Ned boasts 10 restaurants each serving a unique style of cuisine from around the world. As Junior Sous Chef you will support your kitchen management team in leading the daily operation of one of …
AI Enabled Full Stack Engineer
About Us: ClearRoute is an engineering consultancy bridging Quality Engineering, Cloud Platforms and Developer Experience. We help enterprises reliably bring high-impact digital products to market…