Key Account Sales Administrator

Key Account Sales Administrator
Wimbledon
£33,000 - £36,000 (+ bonus scheme)
Permanent, Full time
My client is looking for a Key Account Sales Administrator to join their busy department, they are a keen to take on candidates with experience with Microsoft Office or having used an ERP system (ideally Orliweb / Cegid) and/or Salesforce. This is a great opportunity for developing further experience and growth, with a great bonus scheme.
Responsibilities
Ensure the administrative processing of customer orders.
Ensure stock availability and offer replacement products in case of shortages.
Manage the customer relationship with a dual objective of quality and optimisation of the customer relationship
Ensuring the interface between the customer and the various departments of the company
Inform the customer about the stock status and current orders
Respond to the customer's needs, while ensuring compliance with internal procedures
Ensure the delivery of orders to their destination, including producing invoices
Handle complaints related to transport or order preparation.
Making proactive sales call to customers and campaigns to boost sales.
Proactive monitoring of order portfolios with customers in order to carry out a personalized follow-up of our priority accounts
Creation of regular reports to help the sales teams and the country manager in the management of the subsidiary's sales.
Follow up on sell in campaigns by reporting on global sales / distribution networks / regions
Sales analysis to extract the 20/80 of sales and products at risk of overstock
Inventory analysis to guide sales or restocking campaigns on certain products by the sales team
Experience/Certification
You have experience in sales and negotiation techniques with clients
Hold a Master's degree, or an equivalent qualification, bonus if related to Business
Experience in Microsoft Office suite, with initial experience on an ERP (ideally Orliweb / Cegid) and/or Salesforce.
Proficiency in French is a bonus (not required).
Must be able to commute to Wimbledon