CFO Custody Support Worker - HMP Feltham

Shaw Trust
London

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

At Shaw Trust we help give people with a criminal record the opportunity for a second chance providing services to support them in custody and in the community. We provide people with the skills, knowledge, and a sense of purpose, for life after custody, significantly reducing the likelihood of reoffending. We support at each stage of the journey providing people with safe and supportive spaces to engage in positive activities and move toward integrating back into society.

We will be delivering the HMPPS Creating Future Opportunities (CFO) programme in London.

We are recruiting for people to join our teams in the role of CFO Custody Support Worker. In this role you will provide high quality support and guidance to participants, to help break down barriers to successful resettlement. You will help enhance participants skill sets helping them to find and secure sustainable employment opportunities.

You will undergo enhanced vetting checks for this role.

We are looking for people who have:

  • An understanding of the barriers faced by prisoners or prison leavers to reintegrated back into society.
  • Strong interpersonal communication skills, including active listening and motivational skills
  • A proactive and solution focused approach
  • An awareness, understanding, and commitment to the protection and safeguarding of young people and vulnerable adults.
  • The ability to pass a Disclosure and Barring Service Check at an enhanced level and successfully pass prison vetting.

Download the job description for more information about this opportunity.

Your application

In your supporting statement please briefly outline your interest in the role. Please also answer yes or no to the following 3 questions in your supporting statement:

  1. Have you ever worked in a prison?
  2. Have you ever been refused clearance to work in a prison?
  3. Do you currently have clearance to work in a prison?

Download the Job Description for full details.

Location:

You will be based at HMP Feltham

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
  • 2 days paid volunteering leave each year
  • An enhanced pension scheme after 6 months
  • Life Assurance at 3 times your annual salary rate
  • Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
  • Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)
  • Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
  • Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

  • We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
  • We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
  • Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [email protected]

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Posted 2025-11-27

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