Senior Client Director
- Own and nurture high-impact client relationships, ensuring alignment with service commitments and long-term objectives.
- Lead the delivery of day-to-day services of Pension Administration teams, driving performance against a defined set of KPIs.
- Identify opportunities for commercial growth and work closely with the Client Portfolio Owner to deliver revenue and contribution growth across your accounts.
- Collaborate with Operations Directors to implement operational improvement plans that boost efficiency and enhance client value.
- Ensure client work is compliant, controlled, and in line with internal policies and external regulatory expectations.
- Strengthen client trust and engagement, with a relentless focus on retention and satisfaction.
- Manage cost control, contribute to commercial planning, and support audit and financial reporting processes.
- Act as the commercial lead for clients, delivering creative, value-adding financial and contractual solutions. If you thrive in a dynamic, fast-paced environment where you can combine strategic thinking with hands-on leadership, we could have the perfect next role for you. Joining us as Senior Client Director, you will play a pivotal role in the success of current and future client partnerships within the Scotland Portfolio. You will champion service excellence, drive commercial growth and safeguard member satisfaction.,
- Deep understanding of defined benefit (DB) pensions and the complexities of scheme administration.
- A proven background in client-facing roles within third-party administration environments - you may have an operational background with some client facing responsibility looking to build on this in your next role
- Strong operational and commercial acumen, with a track record of delivering against financial and performance targets.
- Excellent leadership, stakeholder management, and communication skills.
- A proactive, solutions-driven mindset and a desire to make a meaningful impact.
Recommended Jobs
Tax Technology & Transformation Director (ERP Solutions)
Are you a visionary leader passionate about driving change in tax technology and transformation? Join a dynamic and growing team that's reshaping the future of tax departments with cutting-edge solut…
Deputy Shift Leader - Engineering
Job Title: Deputy Shift Leader – Engineering Reports to: Engineering Services Manager Department: Engineering Services Main Purpose of the Role To deliver high-quality Planned Preventa…
Senior Software Engineer, Android
About Us At FDJ UNITED, we don't just follow the game, we reinvent it. FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation f…
Business Development Manager - Events
About this role My client is looking for a Business Development Manager to take ownership of driving new business across two of London’s most prestigious venues. The existing sales team is str…
Plumber
Job Title: Plumber Multi-Trade Job Type: Permanent, Full-Time Job Category: Property Services Location: West London Hours: Monday to Friday, 08:00 - 17:00 Salary: £19.00 per hour We …
Medical Receptionist in Greater London
Job description Company Description Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim. We run 2 clinics in central London with Mary…
Policy Consultant => Relocate to China
Job Description: Working online. This is a part-time job, working from home accepted. The responsibility of the job is to provide analytical and advisory report, which reflect the latest policy …
SEO Testing Consultant - UK - £32k - £50k
Do you want to learn more about what works in SEO and what doesn’t? Would you like to work with Enterprise customers who value your insights? Are you an experienced SEO Consultant? Are you base…
Data Analyst
Hello, we’re ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte …
Social Work Senior Practitioner- Safeguarding
JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Senior Practitioner within the Safeguarding Team to work full t…