Technical Training Lead

THE TEAM

Join the training division of JSM Group, where we deliver high-quality vocational and compliance education to the utility sector. You’ll work alongside a dedicated team committed to safety, professionalism and supporting workforce competence across the industry.

SCOPE OF ROLE

As the Vocational Training Lead, you will plan, deliver, assess and internally quality‐assure (IQA) vocational and compliance training programmes within the utility industry. You will ensure all training activities meet awarding-body requirements, support workforce competence and promote a culture of safety and professionalism. You will deliver mandatory Health & Safety courses, NRSWA (New Roads and Street Works Act) Operative and Supervisor units, and other essential training to meet industry standards.

Location: This role will be based in Barking, East London. The role may require travel to different training sites or client locations.

HOW YOU’LL SUCCEED

✔ Deliver high-quality training in Health & Safety mandatory courses including manual handling, abrasive wheels and EUSR SHEA (Safety, Health, Environment and Awareness) ✔ Deliver NRSWA Operative and Supervisor units

✔ Plan, prepare and deliver engaging learning sessions tailored to utility industry requirements

✔ Assess learner competence and provide constructive feedback in line with assessment criteria

✔ Undertake internal quality assurance (IQA) activities to ensure consistency and compliance with awarding-body standards

✔ Maintain accurate learner and assessment records, tracking progress and achievement ✔ Support the Learning & Vocational Training Manager in developing new training materials, courses and delivery strategies

✔ Ensure all training is delivered safely and in compliance with health & safety legislation ✔ Liaise with external awarding bodies and regulatory organisations as required

✔ Support audits and compliance reviews to maintain accreditation standards

✔ Contribute to the continuous improvement of training quality, learner experience and curriculum development

✔ Promote a positive learning culture across the organisation

WHAT IT TAKES

Essential qualifications & experience

• Level 3 Award in Education & Training (or equivalent)
• Assessor qualification (TAQA, A1, CAVA or equivalent)
• Internal Quality Assurance (IQA) qualification (Award/Certificate or equivalent)
• Experience delivering manual handling, abrasive wheels, EUSR SHEA and First Aid (including certification to deliver approved courses)
• Experience delivering NRSWA units for Operative and Supervisor levels
• Proven experience in vocational training delivery and assessment within the utility sector
• Strong understanding of compliance, awarding-body requirements and industry health & safety standards
• Excellent presentation and communication skills
• Proficient in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Desirable skills & experience NEBOSH General Certificate (or equivalent Level 3)
• Experience in developing and updating course materials and e-learning content
• Previous experience in utility industry training (construction, water, gas, electricity sectors)
• Membership of a recognised professional body (e.g., IOSH, IIRSM)
• Experience supporting apprenticeships, vocational qualifications or trainee development programmes

PERSONAL ATTRIBUTES

• Strong interpersonal and leadership skills
• Excellent organisational and time-management abilities
• Committed to promoting a safe, positive and inclusive learning environment
• Enthusiastic about developing others and maintaining professional standards

WHAT WE OFFER YOU

We truly value your work and skills — and we support your growth and wellbeing with:

• Competitive salary and benefits 28 days of holiday (excluding bank holidays)
• 2 paid volunteering days per year
• Ongoing training in technical and business skills
• Access to mentoring and coaching programmes

Equal Opportunity Statement

JSM Group Services Ltd. is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, and to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. JSM Group operates a zero-tolerance policy to any form of discrimination, abuse or harassment.