Events & Social Manager

Role Overview

We are recruiting an Events & Social Manager to lead the event culture, guest experience, and digital presence of a fast-growing hospitality and entertainment venue.

This is a highly visible, hands-on role combining live event hosting and guest engagement (approx. 70%) with short-form social media content creation (approx. 30%). The successful candidate will be confident running weekly events, energising guests on site, and producing TikTok and Instagram content that drives footfall and brand growth.

Key Responsibilities

Events & Guest Engagement

Plan, promote and host weekly themed events
Build and manage RSVP lists, actively driving attendance
Host evenings with confidence, energy, and a welcoming presence
Collaborate with influencers and micro-creators to extend reach
Understand guest behaviour and manage guest flow during peak hours
Build strong relationships with regulars and local communities
Support private and corporate events (commission available)
Social Media (TikTok & Instagram)

Create and publish 1–2 TikTok/Reels per day
Capture live venue content including guest reactions, atmosphere, gameplay, cocktails and food
Post daily Instagram Stories and maintain highlights
Track trends and create content optimised for reach and engagement
Write captions, hashtags, and manage posting schedules
Collaborate with a videographer to plan higher-production shoots
Online Community & Communication

Respond promptly to all Instagram and TikTok DMs
Engage with comments and community messages
Reply to Google Reviews and support rating growth
Assist with inbound event and booking enquiries
Brand Growth

Build anticipation and FOMO around events and nightlife experiences
Drive consistent growth across TikTok and Instagram channels
Contribute ideas for viral content and campaigns
Help shape and evolve the brand’s tone of voice and personality
Requirements

Essential: 2–3 years’ experience in hospitality (bars, restaurants, nightlife or entertainment venues)
Proven experience running or coordinating events
Strong TikTok and Instagram Reels content creation skills
Ability to film and edit short-form video (CapCut or similar tools)
Confident, charismatic, and comfortable hosting on camera
Strong understanding of hospitality operations (guest flow, atmosphere, service pace)
Willingness to work evenings during event nights
Package & Benefits

Base salary: £35,000 per annum
Viral Content Bonus
Event Performance Bonus
Social Media Growth Bonus
Free meal and drink during shifts
Staff discounts