Assistant Business Manager - Kylie

ASSISTANT BUSINESS MANAGER

Kylie Cosmetics - Harrods - London

37,5 hours per week - 5 days per week

This is not just a job on counter.

This is your moment to step into leadership, own performance, and bring one of the most iconic beauty brands in the world to life - every day.

Are you a Kylie Cosmetics fit? You know we don’t follow trends. We set them.

We’re looking for an Assistant Business Manager who’s ready to turn energy into results and passion into performance at Harrods, one of the world’s most prestigious beauty destinations.

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As Assistant Business Manager, you are the right hand of the Business Manager and a true powerhouse on counter. You help lead the Kylie team, elevate the customer experience, and drive standout commercial results - all while living and breathing the brand.

When the Business Manager isn’t there, you are the leader.

When the counter is busy, you are the spark.

When targets feel ambitious, you help make them happen.

1 - Sales & Business Performance

• Support and inspire the team to exceed daily, weekly and monthly sales targets
• Drive strong performance across ASP, sales mix and split
• Build instant connections with customers to influence, sell and upsell confidently
• Turn every customer interaction into a memorable Kylie moment
• Track performance, spot opportunities and share insights
• Stay commercially curious about Coty performance, competitors and beauty trends

2 - People Leadership & Brand Ambassadorship

• Lead by example at all times on counter
• Coach, develop and motivate a team of two Brand Ambassadors
• Maintain exceptional standards with high energy and positivity
• Represent Kylie’s luxury DNA through grooming, artistry, attitude and presence
• Champion Coty values and protect brand equity
• Help build an inclusive, ambitious and fun counter culture

3 - Operational & Visual Excellence

• Deliver flawless VM execution and pristine counter standards
• Support seamless daily operations and operational compliance
• Confidently use digital tools and iPads for communication, reporting and VM guidelines
• Maintain excellent stock presentation and attention to detail
• Collaborate closely with Retail Management, VM, Education, NAM and the Area Manager
• Ensure the counter always looks, feels and performs at its best

YOU ARE A COTY FIT

You’re already thriving in beauty retail - and you’re ready for more.

You’re passionate about makeup, artistry and luxury brands, energized by fast‑paced environments and proud of delivering unforgettable customer experiences. You bring confidence, ownership and high standards to every shift.

You bring:

• Experience supporting or leading a team in beauty retail
• A strong sales mindset with proven target achievement
• Makeup artistry skills (skincare experience is a plus)
• A collaborative approach and strong stakeholder relationships
• A natural coaching mindset and people‑first leadership style
• Impeccable attention to detail and brand execution
• Confidence using digital tools and reporting system.

Are you ready to support and shape the future of beauty?

What We Offer

This is a unique opportunity to lead a luxury retail team in one of the UK’s most prestigious locations. You’ll work in a diverse, supportive environment with passionate beauty experts who love what they do.

Coty’s global omni‑working policy provides the option to work up to 50% of your month remotely (where applicable to role). We believe flexibility empowers people to perform at their best.

Benefits include:

• Access to My Coty Shop with fantastic discounts
• 8% employer pension contribution
• Generous family and wellbeing policies
• A day off on your birthday

About Us

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.