Office & Facilities Manager

The business is an independent, founder‑led luxury brand with a global presence, operating through a carefully selected international retail and distribution network. With headquarters in London and a satellite presence in the US, the company is known for its considered, design‑led approach and high standards across all areas of the business.

Reporting directly into a senior creative leader, the Office & Facilities Manager plays a central role in maintaining a professional, well‑run and detail‑oriented office environment. Acting as a key point of connection across teams, the role oversees office operations, facilities, health and safety, suppliers and systems, while also providing ad hoc support to senior leadership as required. This position requires strong judgement, consistency and ownership, with a clear focus on standards and follow‑through.

Responsibilities

• Oversee the daily operation of the London office, ensuring a well‑maintained, efficient and professional working environment.
• Manage all external contractors and suppliers, including cleaning, maintenance and ad hoc services, ensuring quality delivery and cost control.
• Liaise with building and estate management to log, manage and resolve facilities issues through to completion.
• Manage office utilities, supplies, post, courier logistics and general administration.
• Own responsibility for the office budget, including tracking expenditure and reconciling expenses accurately and on time.
• Oversee the organisation and maintenance of an internal stock room, ensuring accurate logging and accountability.
• Ensure office health and safety compliance, including risk assessments, incident logging and inductions in partnership with HR and external advisors.
• Act as the primary internal liaison with external IT support providers, coordinating requests and resolving issues.
• Continuously improve office systems, processes and ways of working to support the evolving needs of the business.

Experience Requirements

• Proven experience in an office management, facilities or operational role within a fast‑paced environment.
• Exceptional organisational skills with strong attention to detail and follow‑through.
• Experience managing budgets, suppliers and external contractors.
• Working knowledge of office health and safety practices and compliance.
• Confident communicator, comfortable working closely with senior leadership.
• Proactive, dependable and able to manage multiple priorities while maintaining high standards.

If you are a highly organised individual with a hands‑on approach, strong attention to detail, and a passion for creating well‑run, high‑standard working environments, we’d love to hear from you.

Location: London
Country: United Kingdom
Contract Type: Full Time
Salary: £up to competitive

Job Reference: LSOFM2026
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