Director of Professional Services

Join Orange Cyberdefense UK to supercharge and scale our Cyber Security Professional Services Organisation.

This role offers a unique opportunity to lead and inspire the UK Professional Services team within a global cybersecurity leader. You will drive business growth, operational efficiency, client satisfaction, while embodying Orange Cyberdefense's core values of Caring, Responsibility, and Boldness.

Orange Cyberdefense UK

Orange Cyberdefense UK is part of Orange Group, a global leader in cybersecurity with over 3,300 experts worldwide and 25 years of experience. Our mission: To building a ‘Safer Digital Society’ by delivering specialized cybersecurity consulting, solutions, and managed services that protect infrastructure, networks, data centers, and cloud environments. Our unique threat intelligence ensures real-time protection and compliance with global regulations. With a strong presence in the UK through offices in London, Kent, and Manchester, we combine local expertise with global reach with to support our clients throughout the entire threat lifecycle. At Orange Cyberdefense, we foster a culture that is caring, responsible, and bold, making us a great place to work where collaboration, learning, and client-centricity are at the heart of everything we do.

Role & Responsibilities

Responsibilities

You will lead with care, taking full accountability for the Professional Services (PS) activity including full P&L ownership and management including forecasting, budgeting and financial health to ensure predictable, sustainable growth and operational excellence.

You will inspire and empower your team by fostering a culture of mentorship, collaboration, and high performance, embodying Orange’s caring and bold spirit.

You will drive operational efficiency and excellence in delivering cybersecurity consulting, project management and client support, ensuring high client satisfaction and adherence to SLAs.

You will champion responsible business practices by ensuring compliance with information security policies, ISO standards, and regulatory requirements, working closely with the UK CISO.

You will boldly lead strategic initiatives to scale operations, expand service offerings, and optimize resource allocation, always aligned with market trends and client needs. You will build strong partnerships with vendors and internal stakeholders, managing contracts, certifications, and external delivery options responsibly and proactively.

You will act as a trusted escalation point for operational challenges, resolving issues with professionalism and a client-centric mindset.

You will continuously seek improvement opportunities, implementing processes and tools that enhance productivity and service quality across the organization.

You will collaborate closely with sales, finance, and product management teams to align operational goals with business strategy, ensuring a seamless client experience.

Project Work

You will collaborate closely with a dynamic UK Executive Leadership Team, aligning Professional Services with broader business goals and supporting cross-functional initiatives that drive company growth and operational excellence. You will lead and contribute to strategic projects that enhance service innovation, operational efficiency, and client satisfaction across the organization. You will champion continuous improvement and transformation initiatives, deploying enterprise tools and fostering a culture of empowerment and high performance within your teams.

Growth Opportunity

In this role, you will have the opportunity to deepen your expertise in cybersecurity operations and service delivery management while honing your leadership skills by managing diverse technical and delivery teams. You will develop advanced financial acumen through full P&L responsibility and strategic budget management. Your ability to drive operational excellence and innovation will grow as you lead transformation initiatives and collaborate with cross-functional teams. Additionally, you will enhance your strategic thinking and business development capabilities by aligning professional services with market trends and client needs in a dynamic and evolving cybersecurity landscape.

Desired Profile/Skills

We are looking for a seasoned professional with over 10 years of proven experience in growth and operational leadership roles within the cybersecurity industry. The ideal candidate will have demonstrated success in leading cyber consultancy and and delivery teams, scaling operations, and driving business growth in a fast-paced, dynamic environment. A strong understanding of cybersecurity principles, regulations, and the threat landscape is essential. Educational background in cybersecurity, information technology, engineering, or related fields is preferred, along with relevant certifications.

Your Hard Skills

• Strong understanding of network and security technologies.

• Familiarity with major cybersecurity vendors and enterprise client security solutions.

• Experience with data manipulation and business intelligence/reporting tools.

• Knowledge of information security standards and best practices, such as ISO27001.

• Experience with risk management, compliance, and regulatory requirements in cybersecurity.

Your Soft Skills

We are seeking a leader who embodies Orange Cyberdefense’s core values by demonstrating genuine care for their team and clients, fostering a supportive and collaborative environment.

You will be responsible and accountable, making thoughtful decisions with strong commercial awareness and attention to detail. Boldness is essential, as you will need to drive operational excellence and growth with confidence, adaptability, and resilience in a fast-evolving cybersecurity landscape.

Your exceptional communication and interpersonal skills will enable you to build consensus across diverse teams and engage effectively with C-suite executives and clients. Empathy, professionalism, and a client-centric mindset will guide your leadership style, inspiring and empowering your teams to achieve high performance and continuous improvement.

In addition...

Join a recognized ‘Great Place to Work’ with a strong culture of care, responsibility, and boldness, where collaboration, learning, and development are prioritized from day one. Benefit from comprehensive employee support networks including People Champions, Tech Mentors, and Wellbeing programs, alongside an award-winning Culture of Recognition. Be part of a dynamic and growing cybersecurity leader with opportunities to influence strategic decisions, lead a talented team, and drive impactful projects in a fast-evolving industry.

In this role, you will have significant opportunities to grow your leadership career within a global cybersecurity leader. You will be positioned to influence strategic decisions at the highest level as a member of the UK Executive Leadership Team. As you drive operational excellence and business growth, you may progress to broader regional or global leadership roles within Orange Cyberdefense. The company’s commitment to learning and development ensures you will have access to continuous professional growth, mentoring, and the chance to expand your expertise in emerging cybersecurity technologies and market trends.

You will join a dynamic and collaborative UK Executive Leadership Team, working closely with passionate professionals dedicated to delivering the very best in cybersecurity services. Our team embodies Orange Cyberdefense’s core values of Caring, Responsibility, and Boldness, fostering a psychologically safe environment where collaboration, learning, and development are prioritized from day one. You will be part of a diverse, client-focused team that values empowerment, mentorship, and continuous improvement, united by a shared mission to build a safer digital society.

Employer Promise

At Orange Cyberdefense, you will thrive in an environment where care and responsibility are at the heart of everything we do. We empower you to take bold actions and make impactful decisions that ensure operational excellence and client satisfaction. Here, your can-do attitude and efficiency will be supported by a culture that values collaboration, continuous learning, and mutual respect. Together, we face challenges with determination and a shared commitment to building a safer digital society. When you want to make a real difference in critical situations while growing in a supportive and daring atmosphere, Orange is here.