Technical Support Analyst
Duration: Initial 6 month, either extended or made full time there after
Rate : £250 per day Outside IR35 Our clilent has been a trusted investment partner for over 40 years, powered by a collaborative and innovative team culture. They're now seeking an IT Support Analyst (Contractor) to join their London office on a hybrid basis (2–3 days per week onsite) . The Role:
- Build, configure, and deploy laptops & end-user devices
- Provide Tier 1 & Tier 2 support across hardware, software & networks
- Support onboarding/offboarding and AV/collaboration tools
- Manage IT inventory & assist with process improvements
- Work with Technical Specialists to resolve complex issues
- Experience supporting Windows & Microsoft 365
- Strong troubleshooting & customer service skills
- Familiarity with ticketing systems (ServiceNow, Jira, Zendesk)
- Basic networking knowledge
- 0–2 years’ IT support experience (corporate preferred)
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