Housing Disrepair Surveyor

Job Description

The London Borough of Croydon is seeking an experienced Housing Disrepair surveyor.

Your new company
A forward-thinking London local authority is seeking an experienced Disrepair Surveyor to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services.
Your new role
As Disrepair Surveyor, you will play a key role in supporting the delivery of high-quality disrepair services across the borough. Working closely with the Disrepair Manager and wider housing teams, you will deliver technical surveying expertise, manage complex cases and ensure works are completed to a high standard.This is a field-based role, involving regular site visits across the borough, diagnosing repairs, managing contractors and ensuring timely and compliant service delivery.
Key responsibilities include:

Leading on the diagnosis and resolution of disrepair cases, including legal and complex works
Producing and managing Scott Schedules and supporting legal processes where required
Undertaking site inspections, post-inspections and quality assurance checks
Managing contractors to ensure timely delivery, quality and value for money
Monitoring and reporting on performance, risk and service delivery outcomes
Ensuring compliance with health & safety, CDM regulations and building safety requirements
Supporting customers through complex cases, ensuring a high standard of customer service
Working collaboratively with internal teams, including tenancy, legal and repairs services
Contributing to service improvements and performance optimisation

You will play a key role in delivering a proactive, customer-focused disrepair service while ensuring compliance and mitigating risk.
What you'll need to succeed
To be successful in this role, you will bring:
Strong experience in housing disrepair surveying within the public sector
Proven ability to diagnose building defects and deliver effective remedial solutions
Experience managing contractors, work orders and post-inspections
Knowledge of housing legislation, disrepair processes and health & safety requirements
Ability to manage a high-volume, fast-paced workload across multiple sites
Strong communication and stakeholder engagement skills
A customer-focused, pragmatic approach to problem-solving
Relevant building/construction qualification or equivalent experience
Full UK driving licence and access to a vehicle for business use
What you'll get in return
£50,085 to £52194 per annumUp to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days
Opportunity to shape the future of housing asset management and repairs services in a major London borough
A key role within a high-impact transformation programme
Collaborative and supportive working environment
Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 20%+ employer contribution
Flexible working opportunities
What you need to do now
This campaign is being managed exclusively by Hays. If you're interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details.
#4807301