Sales Assistant - Hydrista

waterdrop®
London

Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become part of our Store in…

  • Full-Time or Part-Time / Zero hours / Working students

Your responsibilities at waterdrop®:

  • Provide excellent customer service and surpass customer expectations at every opportunity!
  • Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits
  • Take every opportunity to capture customer data in order to expand our database and customer loyalty.
  • Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
  • Deliver product excellence by maximising product knowledge with relevant recommendations.
  • Attend and participate in store meetings and training sessions as required by your manager.
  • Ensure that good communication with your colleagues is maintained
  • Have a positive attitude with the team and customers and be open to constructive feedback.
  • Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping
  • Follow policies and procedures to maintain the security of stock, customer records and cash handling.
  • Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
  • Be aware of Health & Safety requirements in the store.

What you bring to the table:

  • Be approachable and available to assist our customers with their shopping experiences.
  • Enthusiasm and commitment to always provide excellent customer service.
  • Willing to adapt and take on new challenges.
  • Strong selling skills.
  • Always presents a professional image.
  • Ability to multitask.
  • The ability to maintain professionalism under all circumstances.
  • Works effectively and efficiently alone and in the team.
  • Prepared to go the extra mile when needed.
  • Good interpersonal and communication skills.
  • Demonstrate retail sales experience in a customer focused environment

What we offer you:

  • An ambitious and international team with whom fun is by no means neglected.
  • Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
  • Discount on-and offline on your waterdrop® purchases and many free merchandising items.
  • Legendary team events and qualified training.
  • Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.

Posted 2025-10-10

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