Senior IBA Accounts Technician, Singapore Lead (UK Based)

Job Title: Senior IBA Accounts Technician, Singapore Lead (UK Based)

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

About Price Forbes Re

Price Forbes Re is the reinsurance broking arm of the Ardonagh Group , one of the world’s largest risk distribution groups. Combining global scale and agile operations, Price Forbes Re delivers client-first, advisory-led solutions across Property, Casualty, Index, Specialty, FAC, and Life & Health lines. We operate across London, Bermuda, and the United States – and offer an integrated model build around front-line Wordings, Analytics, Advisory, and Capital Markets teams. Our leadership team brings deep expertise from top-tier broking and underwriting firms, and our execution capabilities are trusted by leading global (re)insurers. Since our inception in 2021, we’ve built a robust, scalable platform designed to rival competitor brokers, underpinned by strong infrastructure and a commitment to service excellence.

At Price Forbes Re, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Price Forbes Re means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):

• Employer pension contribution of 10% (providing you, the Employee provides 5%).
• Good work life balance - flexibility to suit you.
• Competitive salary.
• Life Assurance at X4 of your base salary.
• Group Income Protection.
• Generous Annual Leave entitlement.
• Private Medical Insurance.
• Group annual bonus scheme.

The Role

We are seeking a highly capable and motivated Senior IBA Accounts Technician to lead IBA operations for our growing Reinsurance team in Singapore. This UK-based role (London or Southend office) will play a pivotal part in ensuring efficient, high-quality accounting support for internal and external stakeholders.

The successful candidate will:

• Lead Singapore’s Reinsurance IBA function.
• Ensure compliance with internal systems and controls, FCA Rules (including CASS 5.4), and financial crime prevention standards.
• Deliver timely and accurate financial processes to support business objectives.

Main Responsibilities:

• Ensure all debts are collected promptly and liabilities settled within agreed credit terms.

• Match all cash received as soon as possible.

• Complete all processes accurately and on time.

• Maintain accounting ledgers in an up-to-date and accurate manner.

• Produce accurate and timely management information (regular and ad hoc).

• Liaise regularly with other departments to resolve outstanding queries, particularly cash-related issues.

• Chase outstanding cash under query with clients/underwriters weekly.

• Prepare and dispatch statements of account in line with account holder requirements or divisional requests.

• Maintain accurate, comprehensive, and accessible records.

• Monitor client money payments to company stakeholders.

• Notify relevant individuals of potential bad debt exposures at the earliest stage and escalate as appropriate.

• Assist the IBA Department Manager with ad hoc tasks, duties, and projects.

Representing Price Forbes Re:

• Champion the Price Forbes Re name and core values
• Represent Price Forbes Re with clients, agents, suppliers and other organisations

Compliance:

• Comply with all relevant legal, regulatory, and Ardonagh compliance requirements.

• Follow Errors & Omissions (E&O) procedures and escalate potential issues promptly to Divisional Directors and the Legal & Compliance team.

The above list of responsibilities is not exclusive or exhaustive and the job holder may be required to undertake such tasks as reasonably expected within the scope of the role.

Knowledge Required:

• Strong knowledge of FCA rules and guidelines relating to commercial and private customers.

• In-depth understanding of FCA Rules CASS 5.4.

• Good knowledge of general insurance and underlying legal principles.

• Familiarity with banking methods and accounting principles.

• Minimum 5 years’ experience in the insurance sector.

Skills Required:

• Ability to develop and maintain strong working relationships with internal and external clients.

• Strong team player with the ability to work collaboratively.

• Confident and effective telephone communication skills.

• Ability to work under pressure and meet deadlines.

• Strong written communication skills tailored to business needs.

• Excellent organizational and prioritization skills.

• High level of accuracy and attention to detail in data input.

• Proficient in MS Word, Excel, and Outlook.

• Desirable: Experience with Open Twins, Brokasure Desktop, Global XB, and DXC platforms.

Think you don’t meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process:
At Price Forbes Re, we have a straightforward interview process to ensure the best fit for both you and the company:

• Submit your application with your CV, emphasising your skills and experience related to the job.
• Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Price Forbes Re, and answer any immediate questions.
• If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.
• Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.

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