Head of Operations
The role
We're looking for a Head of Operations to lead how the business runs day to day. You'll be the person who keeps everything moving — turning plans into action, leading the team, and making sure the operation runs smoothly as we grow. It's a key leadership role with real ownership and the chance to shape how a fast-growing brand operates.
You'll work closely with the founder and the wider team, and own the systems and rhythm that keep a busy business running well.
What you'll do:
Lead the team & day-to-day operations
- Lead and support the team, setting clear priorities and keeping everyone aligned and accountable.
- Create and own the systems and tools that keep work organised, visible and on track.
- Establish a strong operating rhythm — clear priorities, regular check-ins, smooth communication.
Drive execution
- Take projects from idea to done across the business, keeping things on schedule.
- Stay on top of the details and deadlines that keep everything running.
Manage partners & logistics
- Coordinate the content and marketing pipeline with our creative team and agency.
- Run logistics for drops, wholesale orders and events end-to-end.
- Manage relationships with manufacturers, partners and our growing international operations.
Support growth
- Help prepare for key decisions and keep the business organised as it scales.
- Spot what can run better and improve how we work.
You might be a fit if you
- Have led operations, projects or a team in a fast-paced environment (startup, agency, e-commerce or similar).
- Are exceptionally organised with a natural eye for detail and follow-through.
- Lead people well — clear, calm, and able to get things done through a team.
- Communicate clearly and stay composed when things move fast.
- Are comfortable with ambiguity and wearing many hats — no two weeks look the same.
- Care about the brand and the culture, not just the tasks.
- Bonus: experience in fashion, e-commerce or DTC.
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