Lead Maintenance Engineer
- Responsible for the H&S of the sites and engineers.
- On site HV and LV Authorised Person when qualified and on Shift.
- To proactively check the operation of the Permit to Work system in accordance with BGIS Quality, Health & Safety procedures and client requirements. Especially with regards to sub-contractors adherence to RAMS.
- To proactively check the operation of the LOTO system in accordance with BGIS Quality, Health & Safety procedures and client requirements.
- Ensure that sub-contractors perform to meet the requirement of the contract. Administer subcontractor work approvals and safe operation while repair or service is carried out on site.
- Undertake other tasks as defined and requested by site management.
- To undertake annual appraisals of shift technicians once you have completed the BGIS Appraisal and Development training course.
- Ensure an awareness and compliance to the contractual KPI’s/SLA’s.
- Ensure the Computer Based Maintenance system, e.g. Maximo, Concept, etc. is kept up to date and that PPM and reactive tickets are closed out with accurate data captured.
- Work closely with the Area Contract Manager to ensure that the service levels are maintained to a consistently high level.
- Support the Contract Support in achieving high levels of customer satisfaction
- Responsible for Statutory & Code compliance of sites. Ensure engineers are fully equipped to carry out daily tasks.
- Plan PPM schedules for sites to ensure an even workload in conjunction with the Area Contract Manager
- Ensure PPM is carried out in accordance with manufacturer’s guidelines.
- Responsible for the return of PPM and work related documentation. Man Management of Day Engineers and Shift team members.
- Ensure all sites have accurate asset registers and are labelled accordingly.
- Responsible for the fast and effective procurement of materials and services. Proactively source additional works and raise quotations.
- Provide technical support to engineers, helpdesk and clients.
- Investigate and report on major Operational incidents.
- Ensure all callouts are attended to, in conjunction with the helpdesk.
- Promote H&S culture across the whole team
- Assist engineers carrying out PPM where required. Ensure regular communication with engineering team.
- Ensure weekly tasks have been completed and assist site manager to produce reports on delivery
- Ensure customer service levels are maintained.
- Ensure uniforms are being worn and are in good condition. Ensure all 3rd party contract works have been carried out.
- Attend all statutory works to understand how they are conducted and supply feedback.
- Quoted works that are not approved by FM and could have a business impact should be escalated
- First point of contact for all in hour shift issues and concerns.
- First point of contact on the escalation path for all mechanical incidents.
- Responsible for the production and distribution of a weekly report in conjunction with Area Contract Manager
- Carry out any reasonable management request.
- Managerial experience at Manager or Supervisor level within an Engineering business is essential.
- Practical experience in supervising and managing a team conducting engineering works.
- Technical experience in building services
- Delivery of wider facilities management services (Desirable)
- The development and review of teams, appraisal, and the application of effective people management practice (Desirable)
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